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"We enjoyed the stay"

"The shuttle was provided and the continental breakfast was good. "

"Everything was good except that hotels.com Expedia managed my reservations wrongly. Upon check in I was asked to pay 1000 USD more than the actual quote. It was very disappointing given that I had given hotels.com the correct age of my kids. I issue plan to switch to a different company to make my reservation next time. I was so disappointed that I don’t plan to use Hotels.com anymore."

"Excelente servicio muy bonito lugar me encantó el hotel la playa "

"stayed 4 night with my kids, will definitely coming back its a wonderful resort and breathtaking ocean view. also at the reception the gentleman Ricardo He is an incredible person he helped me with what I wanted, and I got it. This Hilton Mar caribe more then 5 stars hotel "

"Overall, a great experience. Clean rooms, friendly and very generous staff. Everything was very clean!"

"staff"

"Recently stayed at the Hyatt vivid Cancun to celebrate my husband's 40th birthday. It was an amazing time with endless dining options and superior cleanliness. Our favorite restaurant was the Japanese restaurant which we chose to dine at twice during our seven days stay. The Mexican night was a significant hit with endless options for food. The nighttime entertainment and midnight DJ was also a hit with our group and the staff were always greeting us with a smile. I absolutely recommend a stay at the Hyatt vivid Cancun and cannot wait to return. One thing I would change would be the music options that they play around the main pool as it often seemed very serene and almost spa-like the entire time. It would be nice to hear atleast top 40 music at some points throughout the day "

"Transportación gratuita hotel aeropuerto hotel "