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Hotel Riu Palace Peninsula - All Inclusive

4.0 star property
Travelers unwind on pristine beaches or beside five pools at this all-inclusive resort, where delicious breakfasts and activities like kayaking await

Choose dates to view prices

Located near La Isla Shopping Mall, Hotel Riu Palace Peninsula offers a white sand beach retreat with a swim-up bar. Guests can try kayaking and windsurfing, take fitness classes at the health club, or simply relax with drinks on sun loungers by any of the five outdoor pools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

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14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 6 April 2026 to 25 July 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Hot tub
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Palace Peninsula - All Inclusive have a pool?

Yes, this property has 5 outdoor pools. The property will be renovating one of the swimming pools from April 6 2026 until July 25 2026 (completion date subject to change).

Is Hotel Riu Palace Peninsula - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Peninsula - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Peninsula - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Peninsula - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Peninsula - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Palace Peninsula - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Nichupté Lagoon, Langosta Beach and Tortuga Beach. Escénica Tower and Museum of Popular Mexican Art are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3334 out of 5058 reviews
Rating 8 - Good. 940 out of 5058 reviews
Rating 6 - Okay. 402 out of 5058 reviews
Rating 4 - Poor. 158 out of 5058 reviews
Rating 2 - Terrible. 224 out of 5058 reviews

Reviews

Verified

10/10 Excellent

Maria del carmen

Hotel service was amazing and the food was top notch!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good and a the hotel offers a lot of entertainment.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally pleasant and one of the most exceptional accommodations I have ever experienced.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the beach was clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kheity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

paritosh

Liked: Cleanliness
It was an amazing stay for my entire family at Riu peninsula. We enjoyed very bit of it be it food, drink , beach and very humble staff. Highly recommended place to stay if someone planning to visit Cancun.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jonada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort! Had a very good experience! Clean! Plenty of food!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roberto Gomez

Liked: Cleanliness, staff & service, amenities
Clean room and the food is amazing
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and the common areas were spotless. The food was very good enjoyed the different restaurants the Coffee Bar was great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, hotel, and grounds are immaculate. The beach is nice and people try hard to get pool loungers, go sit out by the beach, the sand is great and RIU keeps it clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, good food, great time I will be back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, food and service is very good. Too had they will be closing soon to remodel.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth the money. Bargain of a stay with great amenities. Everything being so centrally located made this place feel so alive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff were awesome food was also very good
View from my room
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The pools were great.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rebecka

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing, staff was fantastic and the resort was very clean and well kept
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, excellent amenities and a GREAT staff
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room Staff friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a villa room on the ground floor. Both, my wife and I loved the resort. Staff, food, location and pools were great. The service around the pools were exceptional. I would highly recommend this property.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service
Kid friendly, hotel entertainment was mediocre
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and very helpful. The food is very good and delicious the selection is wonderful. Hotel very clean and well maintained. I would recommend this place and come back again. The hotel will be closed for renovations and I cannot wait to go back after everything is done. I love Riu Peninsula.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was gorgeous. Housekeeping was very attentive to detail and made sure to add those romantic touches. Food at the buffet was delicious all day every day! Cant say enough about this place!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Food was great. Awesome beaches with plenty of spots to chill and relax. #MangoTango
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Grear staff, entertainment group was awesome, food terrific, we are already thinking about another trip here.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Candace Lanae

Liked: Staff & service, amenities, property conditions & facilities
The room was dirty when we arrived! But that quickly came and cleaned up. Staff was very friendly
Stayed 3 nights in Mar 2026