Mexico Adults Only Holidays

4350 have cockroaches ask for them to spray.

Everything about our stay was 5 stars. This is a resort that clearly has dedicated time to their processes and unseen service that goes above and beyond. The property itself is grand, well kept, and perfectly atmospheric. The coatis scampering around and a lovely jungle setting truly feel like you're in another world. Each location, whether at the pool, on a path, or at the beach, has it's own carefully-curated vibe that delivers. The pool is lovely. They've done a great job of separating the sound and DJ to one side of the pool - we could choose a quieter day or a rowdier day without needing to completely change pools! There are so many different places to eat and drink. The restaurants are all STELLAR! We often had a wait, but we could put our names in and then get a drink at Don Miguel's - they'd radio the bar to let them know our table was ready. All of the food was excellent - when a guest at our hibachi table had a special dietary restriction, their attention to food safety was top notch. Carlos, Israel, Oscar, Nora, Pablo, Sadie, EVERYONE on the entertainment staff was so incredibly friendly and enthusiastic. They learn your name quickly and always get you involved. If I could make one recommendation, it would be to add more mats around the pool bars and restrooms, perhaps even the pool steps. Every single day we saw people slip and fall - often multiple times. The floors are extremely slick. We will absolutely return to Valentin.

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

Everything was first class

Everything was great, the staff are just the best. This was our second time and we definitely will be back

4350 have cockroaches ask for them to spray.

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

Everything was first class

Everything was first class

Everything was great, the staff are just the best. This was our second time and we definitely will be back

Everything about the hotel is outstanding. The staff are incredible and can't do enough for you. One thing I didn't realise before booking, is that the beach is actually attached to one of the sister hotels. Its about a 5-10 minute walk away and not as serene as quiet as the photos would suggest. Still stunning nonetheless.

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

I would give a 5 stars for the hotel and restaurants and 0 star to the spa. The room is great and the food and cocktail great. But if you come for the spa dont chose this hotel. Not only it is extremely expensive, if you have Expedia 250$ credit only 125$ will apply and they will charge 52$ for using the credit . You end up paying 700$ a couple massage in a freezing room with cold hands and cold oil. Not relaxing at all. I asked 4 times if they could lower or close the ac and they agreed but did nothing but add the pile of blanket on me . At the end i complain about not only the quality but nothing was done when i said i was not feeling good in the cold. Not even a gesture, just an offer to redo it for « free » no thank you.

I had an amazing stay at this hotel! The property itself is beautiful, but what truly made the experience exceptional was the staff—especially the management team. A special shout-out to Carson at the Preferred Club (24th floor), who went above and beyond to make sure every detail of my stay was perfect. Carson was professional, friendly, and incredibly attentive, making me feel truly welcomed and cared for. Thanks to the outstanding service and warm hospitality, this has become one of my favorite places to stay. Highly recommended!