Mexico Waterpark Holidays

Yoga class with Ronaldo was a highlight and excellent. Swim up bar was wonderful, beach and water beautiful. Loud music til 11pm we could hear from our room kept me up at night.

Room did not have hot water last two days

This is our second time in 2 years. First time we stayed at Nizuc without our kids, second time Sunrise, with kids. We are always very impressed with the resort staff, cleanliness, prompt service, great restaurant choices, great amenities, pretty good evening entertainment. Safe, secure property. Beach sucks. Dont stay here for the beach. The pools are great! The wait staff at the pools, and the swim-up bars are wonderful. Kids activites are more than adequate. We like Nizuc better for an adult-only trip. There are fewer children there.

Great location and staff! All the food options were delicious too! Highly recommend this resort!

Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere.

My wife and I are currently finishing up an amazing stay at Ocean Riviera Paradise – El Beso in Playa del Carmen, and we truly cannot say enough good things about this resort. From the moment we arrived, everything exceeded our expectations. The property is beautiful, extremely well maintained, and the adults-only El Beso section offers a great balance of relaxation while still having plenty to do. The food throughout the resort has been excellent with a wide variety of restaurants, and every meal we’ve had has been fresh and enjoyable. The service here is really what makes the experience stand out. Every staff member we’ve interacted with has been friendly, attentive, and genuinely welcoming. There has been entertainment and activities every night, so we’ve always had something fun to do. One moment that really stood out during our stay was when our flight back to New York was cancelled due to bad weather. The guest services team immediately stepped in and helped accommodate our extended stay quickly and professionally, which took a lot of stress off our shoulders. A huge thank you to the guest services staff, especially Fernando and management team for going above and beyond to make our stay memorable. Five stars from both my wife and me. We are leaving tomorrow morning, but we already know we will absolutely be coming back and would highly recommend this resort to anyone visiting Playa del Carmen.

Room did not have hot water last two days

Only complaint was slow wifi but everything else 5 star. Super friendly staff and great location!

Very family friendly resort. All the staff were friendly and accommodating. First time at this resort and honestly I would come back. It's a good size resort where restaurants and amenities are at a close proximity. Let me start off with the dinning. This by far has had the best buffet and restaurant food. During the day they also offer tacos, hamburgers, hotdogs, wings,

Very cozy and very beautiful and very comfortable.

Room did not have hot water last two days

This is our second time in 2 years. First time we stayed at Nizuc without our kids, second time Sunrise, with kids. We are always very impressed with the resort staff, cleanliness, prompt service, great restaurant choices, great amenities, pretty good evening entertainment. Safe, secure property. Beach sucks. Dont stay here for the beach. The pools are great! The wait staff at the pools, and the swim-up bars are wonderful. Kids activites are more than adequate. We like Nizuc better for an adult-only trip. There are fewer children there.