Mexico Waterpark Holidays

Excellent staff and location. It should be communicated to people before they come that they won't have access to other spots of the resort without paying an extra fee.

So much under renovation during the stay and we werent informed until after booking. A lot of amenities not available during the stay including the beach front restaurant and pool side snack bar

Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future

A gorgeous resort and excellent staff. Excellent value.

Room was clean. Pillows are on the thick side so they weren’t comfortable for us but that’s our specific preference. Really appreciate having the steamer for clothing. Products are so/so-tried to save my liquid allowance in my carryon by planning on using the free stuff in the bathroom-my hair was no having it. Pretty drying! Nice full size lotion much needed after days in the sun, cute Nespresso machine, room service window is such a nice touch. AC issue day one but fixed promptly as was any housekeeping request-they were very fast. The restaurants should open a little earlier-5/5:30. Hibachi was six a fun experience for our families. Random but no enough trash cans around the property. Best part of the resort was that it is pretty small and so easy to get to everything. For this reason, it was much less stressful for our older kids and we were able to give them more independence. The moon palace has more amenities, food options and better restaurants (only slightly) but it was worth it for our situation with multiple families and kids.

Nice room. Great staff. Decent food amd drinks. Beautiful property that seems well maintained. Don't believe the hype about Coco Bongo, it's not with it. Did not like the misleading offer for discount on activities that was a time share bait and switch. srseems well maintained.

So much under renovation during the stay and we werent informed until after booking. A lot of amenities not available during the stay including the beach front restaurant and pool side snack bar

Excellent staff and location. It should be communicated to people before they come that they won't have access to other spots of the resort without paying an extra fee.

Resort was really nice from clean rooms to good food

Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future