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Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines
Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationTurtle Beach5 min walk
  • Popular LocationLangosta Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive
  • Popular LocationNorte Beach101 min drive

Choose dates to view prices

Double Room, Terrace

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

  • 33.4 sq m
  • Studio
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite, Hot Tub, Ocean View

  • 77 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area

Cancun

Occidental Costa Cancún All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travellers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Travelling with kids? Don't miss Aquaworld. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Turtle Beach - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 13 min walk
  • Tortuga Beach - 8 min drive
  • Norte Beach - 101 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment features free WiFi, free minibar items and a plasma TV. Additional amenities include a coffee/tea maker, a ceiling fan and a hairdryer.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun aparthotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Facials
  • Body treatments
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site car hire

Family friendly

  • Free supervised childcare
  • Free cot/infant bed
  • Playground
  • Kids' club

Restaurants on site

  • La Claraboya
  • México Lindo
  • La Trattoria
  • Albatros

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli

Bedrooms

  • Free rollaway/extra beds
  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Eco-friendly toiletries

Living spaces

  • Library

Entertainment

  • 32-inch plasma TV

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • Near a metro station

Things to do

  • Fitness centre
  • Outdoor pool access neaby
  • Aerobics classes on site
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 358 rooms
  • 3 buildings
  • Built in 1994

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive Aparthotel
Occidental Costa Cancún All Inclusive Aparthotel Cancun

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 686 out of 1580 reviews
5 - Excellent 43%
Rating 4 - Good. 429 out of 1580 reviews
4 - Good 27%
Rating 3 - Okay. 208 out of 1580 reviews
3 - Okay 13%
Rating 2 - Poor. 115 out of 1580 reviews
2 - Poor 7%
Rating 1 - Terrible. 142 out of 1580 reviews
1 - Terrible 9%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that I had to make reservations to eat at the restaurants, my husband and i were stuck eating at the buffetts.
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was compact..but had a lot to offer..security was everywhere and as a person traveling alone I felt very safe...everything about the resort was good....the spa treatment was EXCELLENT... The food choices seemed to be the same every day...they just changed the types of sauces they put on them...but the service in the restaurants was excellent..
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and very nice all around the resort
Stayed 4 nights in Jun 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
all staff was very good to us.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beachfront view!
Stayed 3 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was disappointing. Customer service was lacking. Power kept on going out. Rooms are out dated
Stayed 6 nights in Jun 2022

4/5 Good

Liked: Cleanliness
We enjoyed our stay. The staffs were great and made my family and me fell welcomed. The facility was very clean. The food chooses were awesome. The only issues we in countered were room was very noisy after midnight in fact couple nights guests were up to over 3am laughing and running up and down hallway. It was difficult to get sleep. We lost quiet of bit of sleep due to this. This happened 3 of 4 nights of our stay. Also, the room phone did not work for 80 percent of our stay so could not just call front desk to inform of issue. The maintenance team were informed but were Not successful getting repaired till our last night stay. Again, the staff were great, Thbak You.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Maybe a bad room? But above the bar, next to the lift, balcony over liking the pool and entertainment area. Entertainment started at 8am - with loud music and ended about 10pm. There was nowhere for any peace or quiet. Hotel right next to ferry and Galleon experience - so noisy and boat petrol fumes a very few minutes, slightly diluted the beach vibe. Hotel very tired and dated, chips in walls, doors, scratched paintwork, towels frayed etc. Reception undermanned - waited nearly an hour to check in. However - staff all friendly and good service.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness
Could be perfect if they change the rule to wake-up in the morning to do the reservation for dinner at 9am in person. Reservations should be by phone, and during the morning and during the night for next day. Remember “”VACATIONS “” at 9am I’m still sleeping trying or getting ready for an adventure. Everything else was amazing. Thank you.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the beach the service staf thae Mexican Restaurant great presentation the buffet we don’t like our Rum we reserve 3 to 4 Months See Food restaurant needs work
Stayed 7 nights in Jun 2022