Mexico and Central America All inclusive Holidays

Only complaint was it was impossible to get reservations at La Vista. No matter how early I checked it always said unavailable.

We enjoyed our 5 nights stay in Riu Palace. It's clean. Hip. Beautiful courtyard & landscape. Fine beach sands. Relaxing atmosphere. The staff are welcoming, smiling & attentive. Food & beverage choices are vast, looking exquisite & tasting terrific at La Peninsula buffet. We dinned at Krystal on a Friday. Both my husband's main entreé (octopus) and mine (steak) are very salty. I couldn't help but mentioned it to one of the servers so that the cook will adjust it & other people won't have the same experience. It would be nice if there's an airport shuttle included in the all-inclusive package. Accessing our RIU private Wifi was a problem which we told the reception. However, we did connect to RIU hotel's public WIFI. The entertainment band plays majority Spanish songs. Please add more English. Generally, it's a great experience at RIU Place Pacifico. Thank you all for your hardwork!

The property was beautiful but the pool had some issues with the waterfall being off. The beach was not swimmable due to red flag. The food was mediocre, they did some things good, but most was not great. Overall it was fun but probably wouldn’t go back.

Staff always friendly, Family- friendly resort.

Friendliness & kindness of staff. Especially concierge (Omar) and our housekeeper always left us little surprises (a washcloth folded like a heart). Our breakfast waiter made sure my coffee was really hot, and brought me pastries. Even the guy who handed out towels at the pool was great

Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort

The staff is amazing!

The room was not clean. There was hair in between the sheets in the bed and stains on the curtains. The bed was very hard making it hard for me to sleep. There were bugs in the food from the breakfast buffet. Most of the restaurants were buffets which is not my preference. I booked the resort to celebrate my birthday and the concierge gave me a hard time about blowing up 10 balloons I brought. Other hotels and resorts I’ve stayed at for my birthday, typically have no problem doing that and try to do something small to make my birthday special. Overall, I would not recommend this hotel or stay again.

Excellent service from the staff, excellent options for food in the buffet and walkable are to clubs, restaurants and stores. Although we had a problem in our room with water liking from the roof, but staff was able to change our room to a better one. Recommended!

Only complaint was it was impossible to get reservations at La Vista. No matter how early I checked it always said unavailable.