Mexico and Central America All inclusive Holidays

Clean room. Family friendly. Accommodating staff. Quant property.

Yes we could see the ocean, and the spa was an excellent choice

We had a panoramic room on the top floor. View of the ocean was superb and then had a view of the pool. The main pool with the swim up bar was where we spent most of our time. Most chairs were claimed by 7:30am if you wanted sun facing over the weekend. Staff were friendly and the activity staff were energetic bringing a lot of fun activities to the pool. Only con was red flag for the beach/ ocean. I wasn’t swimming and never deeper than waist but got whistled in by lifeguard. Much later in the day I was out again still in relatively shallow water unless hit by a bigger wave. Had to give room number to hotel manager for some reason after being waved in. That got to me when I wasn’t even swimming, just enjoying the water and standing in the waves. They were more strict than other areas of the beach.

Moon Palace is amazing! Super safe. The only thing that did not like was the marketing staff trying to enroll us in different staff.

Staff were wonderful especially our Butlers Omar, David and Migiel. Room was very clean and maid service was great. Restaurant options were very good as well as the outside areas by the pools were convenient for pool goers.