Mexico and Central America All inclusive Holidays

The service at the front desk and majority of the restaurants was good. We only had one bad experience at the Mexican restaurant at night at La Piña. Part of the restaurant is seated at the sand. They made no attempt to try and accommodate us where we would not be sitting the sand. Then we waited 15 mins and no one came to attend to us. The food options are very limited which was disappointing and there are not many activities to participate in during the day if you are trying to stay in the resort.

The workers were amazing,,service was excellent and very friendly,,the only issue our group had. They advertised no reservations needed for any of their restaurants, however two times, we were told that it would be one to two before we could be seated,, however they were many tables available,,so I asked what about those empty table and they stated they were reserved for the suites,,, and they stayed empty for next hour. They could of served us but instead they left those tables for guest in the suites

Everything about our stay was wonderful. The rooms were spotless, and the food exceeded our expectations—absolutely delicious! The only thing we felt could be improved was the night entertainment, which was a bit lacking, however, the overall experience was fantastic, and we would definitely stay again.

Staff was very knowledgeable and super helpful with all activities and any info we needed our full trip, I couldn’t find one complaint if I wanted to!!

The dnd door tags needs to be updated to be suitable for the door knobs from inside. The kept falling on the floor. Other than that, the staff and the property was excellent.

Grounds were nice. Rooms were in good condition , food was lack luster compared to competition down the road, property under Reno’s not all amenities available.

The workers were amazing,,service was excellent and very friendly,,the only issue our group had. They advertised no reservations needed for any of their restaurants, however two times, we were told that it would be one to two before we could be seated,, however they were many tables available,,so I asked what about those empty table and they stated they were reserved for the suites,,, and they stayed empty for next hour. They could of served us but instead they left those tables for guest in the suites

Best Self Concierge service ever. Gabby and the team are amazing

I love that it was adults only

Very clean. Super friendly staff. The food is honestly mediocre. Truly. But the biggest thing is that they will constantly hound you to participate in a time share presentation. CONSTANTLY!!!!!!! Also there is zero entertainment. Like none.

Grounds were nice. Rooms were in good condition , food was lack luster compared to competition down the road, property under Reno’s not all amenities available.