Isla de Pasion

Staff is so nice and welcoming.

This was the worse Hotel I ever stayed at. Room was dirty and a used bandaged was in the shower and even after complaining to management the bandage was never removed. It stayed until the last day and is probably still there. The floor was filthy to the point didn't walk anywhere bare foot. I only wanted what I paid for a clean nice stay. We were told to use the app which was completely useless, the food selection was sub par at best. It felt like that was a place for people to go and die. I expected a lot more from a Hyatt property.