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"We love this resort. This was our second time staying there and I have nothing to say bad about any part of them. "

"Loved the staff only thing is it was far away from places "

"We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We got back after our round and our baggage was still sitting beside the bus stop and hadn't been moved so that was beyond frustrating that this wasn't taken care of as offered. The food was okay we always just did the Buffet option and the breakfast was always good the Dinner buffet was just okay, not as many options."

"Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options."

"Room was super clean but the fridge wasn’t refilled everyday. Lots of options at the Buffet. There was not enough bars or staff for the bars. Always lots of lines."

"Beautiful tropical large resort, staff attentive and friendly, pools clean and fun. "

"AC kept room cool"

"Nichées entre de si nombreux resorts hôteliers, cette petite résidence était parfaite pour passer une semaine de repos, en couple ou en famille. Il s’agit d’appartements dans de belles villas, avec piscine extérieure et plage . Attention pour les studios , ils sont situés en contrebas. Nous avions le 002 et notre appartement était bien lumineux . Mais d’autres semblent être moins agréables. Les appartements aux étages 1 et 2 sont beaucoup plus grands et beneficent d’un généreux balcon avec table et chaises. La vue est très agréable. Le bruit des palmiers , des oiseaux et de l’océan très reposant. Il y a un petit restaurant en haut d’où nous prenions nos petits déjeuner, et parfois un cocktail ou un dîner . Le personnel est aimable et serviable. Les serviettes de plage sont fournies et changées chats jour. Le ménage est fait chaque jour. Il y a de quoi garer les voitures devant . Le restaurant Jungle beach a 100 mètres est chouette. Bonne base pour aller visiter Tulum et les environs . Très bon rapport qualité prix . 778€ pour 6 nuits via hôtels.com en avril . A noter : fin de la saison haute donc top pour aller au Mexique à cette époque."

"The staff Israel and Fernando we exemplary as front desk and very knowledgeable of the resort and their staff ! Our 30th anniversary was spectacular because of them upgrading us when room was available the last 3 days with a private pool, wine and chocolate covered strawberries was the best touch and the banner! We enjoyed the resort , beach, staff , activities, the weather was perfect low humidity which was a plus to our vacation ⭐️⭐️⭐️⭐️"