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"We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and we were pleasantly surprised with a complimentary room upgrade at check-in. The staff were friendly and helpful throughout our stay. The water park was great and our kids absolutely loved it. The food was also very good with plenty of options for everyone. Overall, it was a great experience and we would happily come back again."

"My 2nd time at particular resort. I have a feeling that resort is little bit in ‘saving mode’. Felt like food was better previous time, and booze was higher end, less alacarte options included (only 3 vs 6)😎 No birthday gifts of recognition from hotel this time. Overall still great pace to go. Staff was awesome, very clean resort, spotless comparing to other places I have seen. I walked in several neighborhood hotels as well, and should say that Bahía Príncipe Tulum was still the right choice. "

"We stayed at the Bahía Coba resort which is basic tier of the resorts. The beds were very stiff and the buffet food was decent. Although, there was little communication on how to book the private restaurants for the week that we stayed."

"Ocean view private jacuzzis smaller pools around that are nearly private"

"Stayed March 1-11, 2026 The beach was terrible with sargassum never seen before. I realize this is a natural phenomenon but no effort was made to reduce it. The Sargassum started to rot making a smell so bad it permeated most of the resort. Bathrooms needed upgrading. Staff amazing. Pool areas wonderful. If you are a “beach” person stay away…..if you are a pool person it’s good. "

"Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly. Thankyou for making our holiday experience wonderful!❤️"

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"

"Fantastic room, friendly staff. Perfect location with great restaurant right next door."