Search Beach Resorts & Hotels in Puerto Morelos

"Excellent "

"The resort is beautiful and very well maintained. The moment we walked in we were greeted and our drink order taken and pina colada's brought to us while we waited to check in (which too k a very long time). We had a lovely room with ocean views and every morning we watched the sunrise from our balcony and listened to the birds singing. You could hear the ocean waves, if up early. The AC in our room seemed to have difficulty keeping up at times but it was sufficient. Our room was cleaned daily and the mini-fridge restocked with beverages. The pools were crystal clear and enjoyable. We met lots of new people at this pool. Our favorite one was the swim up bar, which has the best bartenders. Honestly, all service, by every individual we encountered was phenomenal! We enjoyed the many food options and the varying choices. The daily buffet reminded us of the Vegas buffets. Food for days! We weren’t there long enough to even try all the restaurants. We went to Sinsai (hibachi), where we celebrated my boyfriend’s birthday dinner. The other we tried was Marina, (Brazilian steakhouse) both were delicious and again, service at the buffets and restaurants were top-notch!! The only disappointment was finding out the game room, was for kids only. We adults enjoy playing pool and foosball! Overall, an excellent all-inclusive resort experience and we look forward to returning! "

"The resort needs major renovations. "

"Always a joy staying here. Top notch resort. Look forward to going back every year."

"This resort never disappoints us. The food is superb at every restaurant. The service is amazing, especially at the buffet for breakfast and lunch with Mardo and Archie. I highly recommend the resort. The only thing I did not like was the addition of the day beds by the pool area. It made it look messy, cluttered and less luxurious than what I remember without them. I would remove these. Similarily, the pool area has become very congested with loungers and the lounge pads need to be replaced. "

"Very family friendly with excellent customer services. Property was very safe and food was good "

"What a wonderful hotel. Staff are polite and friendly. It’s very clean and the food is absolutely delicious. What a lovely experience. "

"Love the fact that the Hideaway staff was able to fix our room situation. "

"The resort is very nice. The staff cleans the grounds daily and the rooms twice a day. The resort s small and quiet. Not a party resort. Food is good and a variety of themes. We always chose the ala carte menu. Room service for a late night steak. The Heaven beach bar had great wings, salad, fruit plates, and tacos. We also enjoyed a late night drink with Felix in the lobby bar. It’s a mix of retirement folks and families with kids. Not much activity but we enjoy the beach walks to see the dolphins and the private feeling. "