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"I like everything about this hotel the AC works really good the shower perfect "

"No VIP benefits. "

"The staff went out of their way to be very polite and very helpful. We had a very relaxing stay. "

"Centrally located, everything was closeby"

"Muy bien localizado "

"Great stay. Yes! Amazing included breakfast. Comfortable firm bed. Heads up- hard to find entrance. On side of street vs at the point or front of building. "

"This was our second time coming here and still amazed with everything. Great food, the best room accommodations for what you pay for compared to all the nearby hotels! We can not express how much our family enjoyed staying here. The food and services they give is excellent!!! Definitely recommend to anyone looking to experience Cancun."

"Quiero agradecer a Monserrat Concierge del hotel Krystal Cancún por todo lo que iso para asistirnos a mi y a mi familia. Eres un pedaso de oro para la compania de Krystal Kancun haves todo lo imposible para que todo nos saliera bien gracias por recibirnos . Want to thank Monserrat Concierge del hotel Krystal Cancún for going far a beyond for me and my family. I have never seen a worker that goes far and beyond to help a customer thank you foe everything"

"My fiancée and I had an amazing experience, from the moment we checked in even though we were a little early they offered us a room right away and once settled the staff gave us a tour of the property. The resort had all the things we needed from beautiful views, pools, beach access, and plenty of drinks & dining options. All the staff was nice, helpful and always making sure we were well taken care of. A special thanks to Sinai and Alex, who went above and beyond to make sure our stay was incredible. Sinai was great with setting up dinner reservations and activities for my fiancée and me. The resort exceeded all of our expectations and we can't wait to return. Thank you staff!"