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Sheraton Mexico City Maria Isabel Hotel

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Restaurant
Outdoor pool
Outdoor pool
Outdoor pool
32-inch flat-screen TV with satellite channels, TV

Overview of Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel Hotel

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

Explore the area

  • Popular LocationU.S. Embassy1 min walk
  • Popular LocationThe Angel of Independence Monument2 min walk
  • Popular LocationChapultepec Park16 min walk
  • AirportMexico City (MEX-Mexico City Intl.)33 min drive

Room options

About this area

Mexico City

Sheraton Mexico City Maria Isabel Hotel is located in Cuauhtemoc, a neighbourhood in Mexico City, and is near a metro station. Chapultepec Castle and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Diana the Huntress Fountain and The Angel of Independence Monument. Don't miss out on a visit to Floating Gardens of Xochimilco.

What's nearby

  • U.S. Embassy - 1 min walk
  • The Angel of Independence Monument - 2 min walk
  • British Embassy - 5 min walk
  • Reforma 222 - 7 min walk
  • Chapultepec Park - 16 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 36 min drive

Restaurants

  • Mikado - 4 min walk
  • Fiebre de Malta - 4 min walk
  • El Caminero - 4 min walk
  • Les Moustaches - 4 min walk
  • EL MORO Cuauhtémoc - 4 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

4-star hotel near Paseo de la Reforma
Located close to U.S. Embassy and The Angel of Independence Monument, Sheraton Mexico City Maria Isabel Hotel provides a return airport shuttle, a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a facial or a body treatment. Aerobics classes are offered at the 24-hour health club; the property also has shopping on site, a cafe and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tennis courts and valet parking (surcharge)
  • An electric car charging station, express check-out and multilingual staff
  • A 24-hour front desk, a front desk safe and free newspapers
  • Guest reviews say great things about the location
Room features
All 756 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as air conditioning and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Recycling, free infant beds and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and public transport

  • Valet parking on site (MXN 185 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: MXN 345 for adults and MXN 173 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Aerobics classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 20 2023 to January 27 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: MXN 345 for adults and MXN 173 for children (approximately)
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1498.12 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 185 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from January 20 2023 until January 27 2023 (dates subject to change).

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 10 Feb 2023 start from ₹8,481.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Mexico City Maria Isabel Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 40 lb per pet. There's a fee of MXN 2085.92 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees.

How much is parking at Sheraton Mexico City Maria Isabel Hotel?

Valet parking is available for MXN 185 per day.

What time is check-in at Sheraton Mexico City Maria Isabel Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Mexico City Maria Isabel Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Sheraton Mexico City Maria Isabel Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1498.12 per vehicle applies.

Where is Sheraton Mexico City Maria Isabel Hotel located?

Located in Cuauhtemoc, this hotel is steps away from U.S. Embassy and The Angel of Independence Monument. British Embassy and Reforma 222 are also within 10 minutes. Sevilla Station is 13 minutes by foot and Insurgentes Station is 13 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1058 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 201 out of 1058 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 66 out of 1058 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 29 out of 1058 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 30 out of 1058 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very good service

6/10 Okay

Gilberto

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, friendly staff, the room was clean. The room and many of the facilities are very old, you feel traveling back in time to the 60s
Stayed 1 night in Jan 2023

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good .The attention excellent
Stayed 4 nights in Jan 2023

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.exellent ubication. Safe

10/10 Excellent

Esteban, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Maria Isabel never disappoints! Another great stay!

6/10 Okay

Trevor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately gas had to turned off so we had no hot water for a couple of days. Had to request coffee and water in the room daily. The pool was closed for some sort of maintenance. Staff was always friendly and helpful buffet breakfast was good.

4/10 Poor

Jose

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
When booking I was shown pictures of a new hotel. Our room was in the old part of the hotel. Our room was dated. Bait and switch, not worth the money. Breakfast was not too and expensive.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2023

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Wonderful location Old building with lack of maintenance

10/10 Excellent

J, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing stay at this property.
Stayed 1 night in Dec 2022