"The staff was super friendly and the room was nice. We appreciated the bottled water and beautiful rooftop view. The breakfast is the same thing everyday which gets tiresome during an extended stay. They also only give you 1 towel per person, no hand soap, no dish soap, or no laundry soap. Seems weird to have to pack your own soap to wash your hands after you use the bathroom. There are barking dogs that make it hard to sleep & it's a bumer to have to give them your driver's license to get...
"The staff was super friendly and the room was nice. We appreciated the bottled water and beautiful rooftop view. The breakfast is the same thing everyday which gets tiresome during an extended stay. They also only give you 1 towel per person, no hand soap, no dish soap, or no laundry soap. Seems weird to have to pack your own soap to wash your hands after you use the bathroom. There are barking dogs that make it hard to sleep & it's a bumer to have to give them your driver's license to get...
"Loved the resort. Just wish I knew a lot of the things to do you had to have reservations. Did not get to eat at one of the places because you had to be in line at a certain time. But we all had fun. Nice place and clean. Would recommend to all my friends and family."
"Loved the resort. Just wish I knew a lot of the things to do you had to have reservations. Did not get to eat at one of the places because you had to be in line at a certain time. But we all had fun. Nice place and clean. Would recommend to all my friends and family."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is lovely, it was quite quiet when I was there which was nice and they let me have a late checkout. The cabin was lovely with 3 double beds in it (was quite expensive though for off season). The kitchen and bathrooms were well stocked, the only thing was the hot water only lasted for about a minute then it was gone which is not great when washing your hair and the showerhead was not the greatest.
The staff were absolutely lovely.
The hotel is lovely, it was quite quiet when I was there which was nice and they let me have a late checkout. The cabin was lovely with 3 double beds in it (was quite expensive though for off season). The kitchen and bathrooms were well stocked, the only thing was the hot water only lasted for about a minute then it was gone which is not great when washing your hair and the showerhead was not the greatest.
The staff were absolutely lovely.
Colette
Reviewed October 28, 2025Reviewed October 28, 2025
Lovely apartment a 10 min walk from town and lots of restaurants. Apartment was clean and tastefully decorated. This is not a hotel, so maids do not come in everyday. Rooftop pool area was great, we really enjoyed our stay and was great value for money compared to a hotel. Street parking was available if you hire a car. Staff were friendly and explained everything perfectly on check in
Lovely apartment a 10 min walk from town and lots of restaurants. Apartment was clean and tastefully decorated. This is not a hotel, so maids do not come in everyday. Rooftop pool area was great, we really enjoyed our stay and was great value for money compared to a hotel. Street parking was available if you hire a car. Staff were friendly and explained everything perfectly on check in
Hotel location is amazing, food is great also. Massive lack of information provided upon check in with regards to bars and restaurants, the app is out of date and opening times of places doesn’t match reality. Room as lovely but bathrooms are dated. Pools need touching up, just the small details let this place down.
Hotel location is amazing, food is great also. Massive lack of information provided upon check in with regards to bars and restaurants, the app is out of date and opening times of places doesn’t match reality. Room as lovely but bathrooms are dated. Pools need touching up, just the small details let this place down.
Our first visit to Mexico and we thought we would try a trusted hotel chain. We were not disappointed. For those wanting great weather, pampering, a dose of nature and a good beach, the Banyan tree is the answer. The walk to the beach from the main hotel could be a little daunting for some, but we did it a coupe of times a day and really enjoyed the wonderful wildlife in the lagoons. Staff were brilliant if a little over attentive sometime due to low occupancy.
Downsides - beach had a little...
Our first visit to Mexico and we thought we would try a trusted hotel chain. We were not disappointed. For those wanting great weather, pampering, a dose of nature and a good beach, the Banyan tree is the answer. The walk to the beach from the main hotel could be a little daunting for some, but we did it a coupe of times a day and really enjoyed the wonderful wildlife in the lagoons. Staff were brilliant if a little over attentive sometime due to low occupancy.
Downsides - beach had a little...
This hotel is the best hotel I’ve stayed at by a long way. The accommodation is beautifully simple but amazingly comfortable. The staff are super helpful and lovely and the food selection is amazing. If you’re thinking of going to Riviera Maya you should definitely consider this hotel.
This hotel is the best hotel I’ve stayed at by a long way. The accommodation is beautifully simple but amazingly comfortable. The staff are super helpful and lovely and the food selection is amazing. If you’re thinking of going to Riviera Maya you should definitely consider this hotel.
Colin Sean
Reviewed October 29, 2024Reviewed October 29, 2024
I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
A Beautiful Natural Retreat — Just Bring Extra Pesos for Dining
Our stay at Fairmont Mayakoba was truly special, mostly thanks to the property itself. The resort is built around a network of lagoons and mangroves, and it’s clear an enormous amount of care goes into keeping these green spaces pristine. Winding paths and boat canals thread through the jungle, and you constantly spot wildlife — herons, turtles, even the occasional coati — without ever leaving the grounds. It gives the whole place...
A Beautiful Natural Retreat — Just Bring Extra Pesos for Dining
Our stay at Fairmont Mayakoba was truly special, mostly thanks to the property itself. The resort is built around a network of lagoons and mangroves, and it’s clear an enormous amount of care goes into keeping these green spaces pristine. Winding paths and boat canals thread through the jungle, and you constantly spot wildlife — herons, turtles, even the occasional coati — without ever leaving the grounds. It gives the whole place...