Was good to smoky in the casino and the a/c heater was loud
Overall decor and layout from the entrance to the lobby to the canal shops was breathtaking. The rooms were spectacular
Low key compared to many of the hotels. The slots didn’t really pay, but hey it’s Vegas!
Staff was great. Location was great - transportation was accessible at a minimum of walking which was important for my 81 year old Mom. Great buffet too!
There is nothing that we didn't like, I just couldn't give the five stars to everything as it is not quite as nice as some of the neighboring resorts (Mandalay Bay), but the suite was roomy and clean and staff was friendly and helpful. I'd recommend walking across the street to the AM/PM mart if ...
I liked the classic feel, the room was very cool. Hallways to the room were dirty looking. People in the lobby helping to check in/out were friendly, but a bit too pushy at times.
The property was decent and very nice. The room wasn't as good as we expected. There are no fridges and microwaves and very out dated. We checked for bed bugs to find out they didn't even have fitted sheets or covers on the mattress. Air system didn't work that well either. TV's very old school and ...
What a great hotel!! Used to stay here when it was the Hilton. Tried it when it was the HRH and it was horrible. The westgate is back to or better that the Hilton experience!
I miss coffee in room. Refrigerator in room. Not Honor Bar.
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