The hotel was beautiful and the employees were great. We want to recognize, Paul, a maintenance employee on the Spa Tower, who serviced our a/c when it wasn’t cooling. He was extremely friendly and competent and he deserves recognition. On the other hand, here is list of cons. For the size of the hotel there were way too few places to eat. Very disappointing. We were not told there were two towers and attempted to use our digital key for almost an hour in the wrong hotel elevator before someone pointed out that we were in the wrong tower. Very frustrating. Our room was so far away from the main part of the hotel and we did not enjoy the long walk every time we left our room to go anywhere. We very much disliked the fact that your guests could not have access to your refrigerators in the room. Meaning, we could not place anything of our own to cool in it because it was filled with drinks that were sold at an exorbitant price that we would not purchase. That being said, we would not choose to revisit the Bellagio.
