Search Hotels Near Luxury Avenue Shopping Mall, Cancun

"We enjoyed our stay here. It started off a bit rough with the first day being put in a room where there was construction over top. We quickly went and talked to the front desk and they were unable to move us until the next day. We spent the day by the pool and checked back to the lobby a few times to see when we could move into our new room so we could settle in we were only there for six days. They were able to finally move us in a room at 6 PM. Upon arrival, there was a strong scent of chemical that was overpowering. We unpacked and went for supper and notified the front desk. The maintenance came up and agreed that the room had a strong scent of chemical, and we needed to move once again. Went to the front desk got her new keys and moved to our new room at 10 PM on our second day. from there the vacation started to improve. We are VIP members of Expedia and we’re supposed to get a bottle of wine but this Hotel didn’t know anything about it and we did not receive that. The staff in all of the restaurants and all other areas were amazing. Our housekeeping crew kept our room clean and stopped at all times. The property itself is fairly clean although when it’s at 100% capacity, there are a few chairs short. We had to get up at 7 AM to save a good chair by the pool. The food was delicious although I felt was limited as we did not see a buffet for supper. The à la carte restaurants were available at no reservations so often had to wait but the food was always good. "

"Ocean views from all rooms. Beautiful building in old style. 2 very upscale restaurants (quite expensive) Large comfortable rooms. Excellent service at pool and beach. Great breakfast and lunch options. "

"The ocean was certainly visible from my room. There are 4 pools, one for Elite members only. Sometimes there were planned activities in them like exercise classes and water polo."

"Staff was friendly and extremely helpful. The property is beautiful with many things to do"

" Clean room | Staff | Family-friendly | Ocean view"

"Very enjoyable experience. The staff was incredibly helpful, the food was surprisingly good, and it always felt like there was something to do. The room was cleaned daily and the room service was a nice touch. All of the alcohol was high end and it felt like a considerable step up from some other properties in the area. The only let down was the beach, which was quite small and covered in weeds."

"Our 7th time there. Love this hotel and staff"

"This place is horrible. The worse part was the good and how loud it was. I did not eat there once it was so gross. Dont book there is so many more options that are priced better. Run"

"Nice view. Friendly staff at the pool bar. Clean room. Definitely I be back"