Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Indoor pool
Business centre


Nestled on the beach, this Hotel Zone resort is within 3 mi (5 km) of Ballenas Beach, La Isla Shopping Mall and Delfines Beach. El Rey Ruins is 2.2 mi (3.6 km) away.

Resort features

Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.

Room amenities

All 448 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as sitting areas and coffee makers. Balconies and 24-hour room service are standard, as are LED TVs with cable channels.

Renovations & Closures

The property will be renovating from 16 April 2018 until 15 December 2018 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

JW Marriott Cancun Resort & Spa features a full-service spa, 3 the outdoor swimming pools, an outdoor tennis court and an indoor pool. Dining is available at one of the resort's 8 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and A swim-up bar. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to A business centre and meeting rooms. This luxury resort also offers a kid's pool, a hot tub and a 24-hour fitness centre. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site self parking and valet parking are complimentary.

JW Marriott Cancun Resort & Spa is a smoke-free property.

  • Express check-in 
  • Number of outdoor pools - 3 
  • Babysitting or childcare 
  • Elevator/lift 
  • Children's club 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Supervised childcare/activities 
  • Hair salon 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Total number of rooms - 448 
  • Number of floors - 14 
  • Airport transportation (surcharge) 
  • Tennis on site 
  • Rooftop terrace 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Swim-up bar 
  • Conference space 
  • Meeting rooms 8 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Smoke-free property 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 8 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Spa tub 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: ,

Available in some public areas: Free WiFi , Free wired Internet


Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Balcony 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Cable TV service 
  • Pillow menu 
  • Iron/ironing board 
  • In-room safe 
  • Daily housekeeping 
  • Desk 
  • Wired Internet access (surcharge) 
  • In-room massage available 
  • LED TV 
  • Rollaway/extra beds (free) 
  • Free cribs/infant beds 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

JW Marriott Cancun Resort & Spa has 8 restaurants serving breakfast, lunch and dinner.

Sedona Grill – This restaurant overlooks the pool. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Fitness classes on site 
  • Personal motorized watercraft on site nearby 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

The on-site spa has couples treatment room(s). Services include massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Spa tub in spa 
  • Steam room in spa 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.
Guests who book a minimum 3-night stay in a Club 91 room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the property using the information on the reservation confirmation received after booking.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed


Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: USD28 per person (approximately)
  • Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)
  • Fee for in-room wired Internet: USD 18.00 per day (rates may vary)
  • Airport shuttle fee: USD18.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • JW Marriott Cancun Resort
  • JW Marriott Cancun
  • Cancun Marriott
  • Jw Marriott Cancun Hotel Cancun

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

This is an Expedia Rate property.

Special Offer

Book a minimum 3-night stay in any "Club 91" room type and receive roundtrip airport transportation.

Guests must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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