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Krystal Cancun All Inclusive

4.0 star property
Beach spa retreat, walking distance from Forum Beach

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your current months are May, 2024 and June, 2024.
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June 2024

Krystal Cancun All Inclusive

Photo gallery for Krystal Cancun All Inclusive

View from room
On the beach, white sand, sun-loungers, beach umbrellas
4 restaurants, breakfast, lunch served; local and international cuisine
Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi
4 restaurants, breakfast, lunch served; local and international cuisine

Overview of Krystal Cancun All Inclusive

Reviews
6.6

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ₹23,557
Price available on 07/05/2024

Check out the area

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationKrystal Cancún1 min walk
  • Popular LocationLobby Bar1 min walk
  • Popular LocationGaviota Azul Beach3 min walk
  • Popular LocationCancun Convention Center4 min walk
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Room options

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
LED TV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located on the beach, Krystal Cancun All Inclusive is in Zona Hotelera neighbourhood and is connected to the convention centre. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gaviota Azul Beach and Forum Beach. Travelling with kids? Consider Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Gaviota Azul Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Forum Beach - 5 min walk
  • Caracol Beach - 7 min walk
  • Chac Mool Beach - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Coco Bongo - 4 min walk
  • Hooters - 3 min walk
  • Mandala - 3 min walk
  • Krystal Cancún - 1 min walk
  • Forum Beach Club - 5 min walk

About this property

Krystal Cancun All Inclusive

Upscale all-inclusive hotel near La Isla Shopping Mall
Close to Cancun Convention Center and Forum Beach, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar and shopping on-site. With a white sand beach, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, aromatherapy or a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a free children's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A free beach club on-site, a lift and beach umbrellas
  • A porter/bellboy, ATM/banking services and concierge services
  • Guest reviews give good marks for the beach locale
Room features
All 502 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Children's club

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • El Mediterraneo
  • Hacienda El Mortero
  • Las Velas

Things to do

  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • Lift

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1981
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun All Inclusive?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Krystal Cancun All Inclusive on 2 May 2024 start from ₹26,561.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention centre and within a 5-minute walk of Gaviota Azul Beach, Cancun Convention Center and Forum Beach. La Isla Shopping Mall and Tortuga Beach are also within 3 miles (5 km).

Krystal Cancun All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 264 out of 1005 reviews" "
Rating 8 - Good. 201 out of 1005 reviews" "
Rating 6 - Okay. 210 out of 1005 reviews" "
Rating 4 - Poor. 140 out of 1005 reviews" "
Rating 2 - Terrible. 190 out of 1005 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Erandi

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

jimmy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was the worst 4 star hotel i have ever stayed at. there are dozens of 4 star hotels in Cancun which are better for the same price. I complained about the constuction noise coming from the room next door and i was moved. they said better room, however, i had booked a luxury room, this means i had to complain to get what i paid for. they place a speaker in the pool area, the volume at max and a person walks around and yells into the microphone ,A really annoying feature, also there are sales people selling memberhips CONSTANTLY, and vendors selling handicrafts. I was happy to leave and happier knowing i will never return
Stayed 7 nights in Apr 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Very clean. Helpful staff.
Stayed 7 nights in Apr 2024

6/10 Okay

Francisco, Dallas

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is the same everyday and most the time cold. Typical overcooked or watery eggs, cold pancakes and warm juice. Fisheria food which is the only thing available after breakfast & before dinner is not tasty at all. Staff servers from both fisheria & buffet area are so unfriendly & some even rude.
Stayed 4 nights in Apr 2024

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesto was the best Bartender ever!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Deneka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Blanca

Travelled with partner
Liked: Staff & service
Expecting to get what you pay for is often my desire when I travel. The all inclusive was not granted. We got the highest brazalete, but still discriminated with the menu. If you want to eat fish or meat, you will need to pay. They will not pick you up or drive you back to the airport so make sure you have US $200 additional for your stay. A comfortable place for the beach you will have to pay. It was sad to see that in the heart of Mexico and they did not have one of the most famous drinks (Mezcal). Food is very normal and they are missing live events. Extremely noisy and you won’t be able to sleep as the major bars are located right next door. When We asked them to switch us room due to noise, they took us to an office for over 5 hours and almost had to fight our way out as they did not want us to leave unless we purchase a big ticket stay otherwise they will not change our rooms. We did not buy anything and lost one day in this second floor office, so we spent our final days sleeping from around 4:00am that the bars start closing. I love Mexico and will definitely continue going, but I will not visit this location again and advise visitors to be prepared and ask questions before, so they don’t get caught up on their vacations with places like this. The only thing I love was the employees. The people at the bars, the kitchen, the servers that work in that place to try make it up.
Stayed 6 nights in Feb 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most beautiful beach
Stayed 4 nights in Mar 2024