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Fiesta Americana Condesa Cancun All Inclusive

4.0 star property
Stylish property on the shore with 2 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Premium Room, 2 Double Beds (with Plunge Pool) | Premium bedding, down duvets, pillow-top beds, minibar
10 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
The price is ₹27,806
₹34,450 total
includes taxes & fees
26 Oct - 27 Oct

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 2 Bedroom Master Suite

Premium bedding, down duvets, pillow-top beds, minibar

2 Bedroom Master Suite

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 114 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite (Honey Moon)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Honey Moon)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

View from room

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Sunset View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (with Plunge Pool)

Highlights

Deck/patio
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (with Plunge Pool)

Highlights

Deck/patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

55-inch flat-screen TV with satellite channels, music library

Premium Suite, 1 King Bed, Non Smoking (Master)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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The price is ₹37,519
₹45,782 total
includes taxes & fees
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About the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 4 min walk
  • Oasis Arena - 6 min walk
  • Iberostar Cancun Golf Course - 13 min walk
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Aquaworld
Located close to La Isla Shopping Mall and Cinemex La Isla Cancun, Fiesta Americana Condesa Cancun All Inclusive provides 3 poolside bars, a swim-up bar and concerts and live shows. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in reflexology, hydrotherapy and a body wrap at Miiluma Spa, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; other things to do include beach volleyball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • An electric car charging station, babysitting (surcharge) and 12 meeting rooms
  • Massage treatment rooms, a banquet hall and a billiards/pool table
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 507 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Pillowtop mattresses and down duvets
  • Blackout curtains and restaurant dining guides
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Football
Volleyball
Children's club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Americana Condesa All Inclusive
Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Frequently asked questions

Does Fiesta Americana Condesa Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of 22 Oct 2024, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on 26 Oct 2024 start from ₹27,806.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Americana Condesa Cancun All Inclusive pet-friendly?

Yes, Fiesta Americana Condesa Cancun All Inclusive allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 89 per pet, per night. Service animals are exempt from fees.

How much is parking at Fiesta Americana Condesa Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Fiesta Americana Condesa Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Fiesta Americana Condesa Cancun All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Fiesta Americana Condesa Cancun All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include football, volleyball, language classes and more.

Where is Fiesta Americana Condesa Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Aquaworld, La Isla Shopping Mall and Cinemex La Isla Cancun. Puerto Cancun Marina Town Center is 9.3 mi (14.9 km) away.

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2131 out of 3438 reviews" "
Rating 8 - Good. 741 out of 3438 reviews" "
Rating 6 - Okay. 293 out of 3438 reviews" "
Rating 4 - Poor. 151 out of 3438 reviews" "
Rating 2 - Terrible. 122 out of 3438 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were great, all staff were very kind and fun, especially the entertainment team!

10/10 Excellent

Susan, Agawam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! So friendly and always smiling! The resort is beautiful and very clean! Awesome drinks! Great food.
Stayed 5 nights in Oct 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good food and food Options great place to stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

David Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay definitely recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta Americana Condesa Cancún All Inclusive is an outstanding resort that offers an unforgettable vacation experience in the heart of Cancun. From the moment we arrive, we’re greeted with warm hospitality and a vibrant atmosphere that makes you feel instantly at your second home with family. Also , special thank you for front desk team PAOlA, HINVCRLI , Both did a good Job . My wife lost her skirt in windy day because of their efforts with the house keeper and the security guy they managed to find it in the surrounding area and kept for us in clean bag and then called us in the room tp pick it up. The resort is beautifully designed, with a mix of modern and traditional Mexican architecture that creates a welcoming and luxurious environment. The rooms are spacious, comfortable, and impeccably clean. The amenities are top-notch, including multiple pools, a well-equipped fitness centre, and a relaxing spa that provides a perfect escape for some pampering. One of the highlights of Fiesta Americana Condesa is its diverse dining options. Special thank you for NAYELI one of the best professional staff at the buffet which helped us and her welcoming smile every day and asked us if we need anything , really we feel like a family visit not resort gust. The all-inclusive package gives you access to a variety of restaurants, each offering delicious cuisine that caters to different tastes.Highly, Highly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort every time. Paid more for the ocean view and got a view of the property next door (partial ocean) without a balcony. Water pressure in shower and temperature left something to be desired. Would not upgrade next time. Overall amazing as always!
Stayed 5 nights in Oct 2024

10/10 Excellent

Darby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Cancun, staff was really friendly, the food was good and the pool/beach were relaxing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Fernando J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 5 nights in Oct 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how friendly and accommodating the staff is. They always have great food options. My niece is vegan and was worried they wouldn’t have many options for her but the head chef was able to accommodate her everytime. Always a pleasure when we stay her.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jolie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience! I would most certainly be returning.
Stayed 4 nights in Oct 2024

8/10 Good

Laura

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no drinks champagne in my room when I checked in I asked for a large balcony. I got a small balcony.. In the buffet, I did not have services I did tip, but service was slow
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 13 nights in Sep 2024

8/10 Good

Sophollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Maryrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay
Stayed 4 nights in Oct 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Jacob

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was to cold in the rooms if you turn off the air the condensation mad puddles in the room and it smelled like mold we had to change room more then once and we had the same results in each room I would never stay there ever again
Stayed 10 nights in Sep 2024

10/10 Excellent

Raluca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place where I will definitely return
Stayed 3 nights in Oct 2024

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is nice but worn. Food there is tasty and staff is excellent. The hotel gives you a deep in the jungle feel do to the mature trees and plants which is nice. I would definitely go back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing the personal experience is incredible and the food was great!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Thi Thuy Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

luis f

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, Chefs were on point. Thank you chef Josue for making our stay great Thank you
Stayed 5 nights in Sep 2024

6/10 Okay

Guillermo Andres

Liked: Staff & service
It needs to improve cleanliness and speed up the check in process nobody wants to spend time negotiating for a room that is already booked.
Stayed 3 nights in Sep 2024