Juanillo Hotels from ₹2,751

"Yes"

"I’ve been to many resorts in many countries, including a previous trip to Punta Cana, and I had never had as bad an experience as I did at the Occidental. We had to switch rooms 3 times during our stay due to a broken AC then a gas leak (which thankfully my friend noticed or who knows what would have happened if we slept in that room… 30 min to pack our stuff and we were both coughing) that made my clothing in the drawers and in the suitcase reek of gasoline and I had to wash everything twice when I came back home. The staff is unfriendly, esp the kitchen staff, except for one Esteban and the landscapers who would give us free coconuts. The food is absolutely terrible and on multiple night barely edible. I ate nothing but bread, cheese and crepes the entire time. The drinks were the worst I’ve had in any resort and the entertainment was mediocre except for circus night. The morning of my flight back home, I woke up with travellers diarrhea and almost had to skip my flight to go to the hospital but I held it together for the pure sake of wanting to get th heck out of the DR. Such a shame because my last time here made me love Punta Cana so much but this resort made my last experience there terrible. The only good thing about this resort was the beach which was absolutely gorgeous and this resorts only saving grace. "

"Staff was great and welcoming. Grounds were clean. Room was clean and comfortable "

"The staff at some of the restaurants were less than nice. Even sarcastic. The drinks at the swim up bar were VERY watered down. Everything on the resort (shopping) was highly overpriced. We felt we got priced gauged many times."

"The whole stay was great. Food at all the restaurant was great and the rooms where fantastic."

"Cuartos en mal estado deteriorados con fuerte olor a humedad , aire acondicionado ruidoso , las de limpieza no hacían las cosas bien las toallas en pésimas condiciones , rotas con mal olor a quemado y abombau al igual que las sábanas , la comida estaba regular los restaurantes abren a las 6:00 pm y ya a las 6:20 no tenían capacidad para anotar más personas, Pisina deteriorada también , en fin no lo recomiendo ."

"Nice resort. Pools were clean and sparkling. Room was clean and bed was comfy. Staff were very friendly. Food was good enough (I never expect 5 star cuisine) to keep me satisfied. "

"The room was not very clean, toilet and floor was dirty, but the hotel was fun overall. "

"The room was clean. "