Search Hotels Near Juanillo Beach, Cap Cana

"Great staff and great stay!"

"Enjoyed it!"

"The staff is the best I’ve ever experienced, they are always there and always very happy to do whatever it takes to make everything perfect and make your life easy, theyre awesome. The views from your room are beautiful and so is the beach, there was a seaweed problem in the ocean water sadly but with the pools, the great weather and views it really wasn’t too much of a problem. The rooms, pools, restaurants, bars, spa, and lobby are seriously top notch, very clean and built beautifully. The worst part was leaving at the end!"

"The staff at this resort are truly what make the property outstanding. From the moment we arrived, they exceeded our expectations with their warmth, professionalism, and genuine care. In particular, Francisco P. at reception went above and beyond to ensure our stay was seamless and memorable, his attention to detail and willingness to help made our entire family vacation exceptional. Hansel from the entertainment team also stood out, keeping us engaged in fun activities throughout our stay. Thanks to him, my children were always happy, active, and entertained, which allowed us to relax and fully enjoy the experience as a family. Another highlight was the food. Every meal we enjoyed was prepared with clear dedication and passion. Each dish was cooked to perfection, beautifully presented, and full of flavor. From breakfast to dinner, the quality and consistency were outstanding, truly some of the best meals we’ve had at a resort. What impressed us most overall was the genuine service. The staff didn’t just provide excellent hospitality; they made us feel valued and cared for at every step of our stay. It is this combination of exceptional staff, delicious food, and thoughtful service that has left such a lasting impression. Because of this remarkable experience, we are already planning our next vacation at Hyatt."

"Very nice and dreamy resort , very clean neat ! Staff was soooo amazing ! Had the time of my life !!"

"Beautiful property, excellent staff."

"The property was nice and well decorated but not very clean. It had a lot of dust and one of the toilets was very dirty. And the floor had hair. When we leave the property we left everything very clean and organize. We even wash all the towels we used. When we arrived to the property the property manager Ms: Perla left us a paper that we had to sign with our credit card information. For any property damage. I was waiting to see her in person and meet her but she told me she was going to come two times and never arrived but we had a great communication throw the phone. After we left she send me a massage of 19 photos trying to charge me for supposedly stayed of towels that we never made, I found that not honest. When I text her before we left for her to please come so I can show her how great we were leaving the property and she was unable to come. For this reason I will never will rent with them no more or recommend to no one they try to get extra money charging for extra cleaning fees. Be careful if you rent this property they are not honest. "