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"Very good service, food was excellent. Specially the steakhouse was our favorite. We got an upgrade to the front rooms. Nobody mentioned that we needed to pay an extra subscription por privilege it was $70 per day per person (minimum 3 days). Only privilege subscription can eat breakfast and dinner in the buffet next to the beach. Also next to the pool only privilege subscribers can use the white sun chairs, the rest of the people had to use the brown ones. Same thing in the sea benches, the nice ones where only for privilege subscribers. Which makes the rest of the visitors feel excluded."

"Realmente me encantó todo"

"Stayed at Elite Club, rooms were with pools, unfortunately there were quite a few small ants always present on the bar counter."

"Espectacular"

"Excellent resort, great environment "

"Every thing was beautiful, Ali was an amazing concierge:)"

"Property is very beautiful, very clean. Food was good. We had a swim out room, I wouldn't recommend that upgrade. It was next to storage so every morning we were awakened by staff gathering items for the day and moving carts around. It was very loud so no sleeping in. Some staff were great, shout out to Luis who delivered drinks to the pool. But other staff, not so friendly. Make sure you use the app for all menus, as some bartenders weren't kind when you asked for a menu. Getting a reservation to the Hibachi restaurant took over 3 days and a call with the manager. Entertainment wasn't great, but I didn't expect it to be. Make sure you go to any daily activities early, they have a limited number of slots."

"This is Hotel is perfect in any way."

"I stayed at the Wyndham Alltra and would rate my experience 3 stars overall. Unfortunately, the stay started off poorly. Our first room was full of mosquitos, and the shower had a major drainage issue—water flooded out of the bathroom and into the bedroom. We were then moved to another room, but the transition was frustrating. We had to wait quite a while for assistance with our luggage, only to end up moving everything ourselves across the resort and up to a third-floor room. Once we got settled into the second room, we ran into the same shower flooding issue again. We called housekeeping for help, and it took over 30 minutes for them to arrive. While they did mop up the water, they left all the wet towels on the floor and didn’t offer replacements or check if we needed anything else, which felt like a lack of basic service. That said, not everything was negative—the food was very good, and the amenities were enjoyable, which helped balance out the experience somewhat. Overall, there’s potential here, but the maintenance issues and service shortcomings made the stay less comfortable than expected."