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Serenade Punta Cana Beach & Spa Resort - All Inclusive

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers

Overview of Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

8.2/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationBavaro Lagoon12 min walk
  • Popular LocationCabeza de Toro Beach20 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)21 min drive
  • Popular LocationBavaro Beach23 min drive

Room options

About this area

Punta Cana

Located in Punta Cana, Serenade Punta Cana Beach & Spa Resort - All Inclusive is on a private beach. The area's natural beauty can be seen at Bavaro Beach and Punta Cana Beach. Travelling with kids? Consider Manati Park Bavaro and Katmandu Park.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Bavaro Lagoon - 12 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • San Juan Shopping Center - 11 min drive
  • Bavaro Beach - 23 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 22 min drive

Restaurants

  • Catalonia Bavaro Lobby Bar - 5 min drive
  • Restaurante Gran Caribe - 6 min drive
  • World Cafe - 5 min drive
  • Piano Bar - 6 min drive
  • The Cut - 12 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star luxury property
Take advantage of a free breakfast buffet, free water park access and 2 swim-up bars at Serenade Punta Cana Beach & Spa Resort - All Inclusive. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at Buffet Principal, the on-site buffet restaurant. Aerobics classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Multilingual staff, a banquet hall and massage treatment rooms
  • 3 meeting rooms, a 24-hour front desk and a gift shop
Room features
All 603 rooms boast comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Bureau Veritas (third-party expert - Global) and SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a DOP 10000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • 65-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:30 PM.

How much does it cost to stay at ?

As of 28 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Apr 2023 start from ₹23,874.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is 0.6 mi (1 km) from Bavaro Lagoon and 1 mi (1.6 km) from Cabeza de Toro Beach. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1368 out of 2664 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 631 out of 2664 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 319 out of 2664 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 184 out of 2664 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 162 out of 2664 reviews" "
" "2 - Terrible 6%

9.0/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were amazing
Stayed 7 nights in Mar 2023

4/10 Poor

Elke

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not a 5 star resort. Staff was indifferent with only a few exceptions. Harrassment by a time share company on hotel grounds every day, vendors on hotel grounds and the beach. People reserving sunbeds with towels for hours and the staff doesn't care. This is not 5 star worthy. Food in the main restaurants was good. The booking system for the theme restaurants was ridiculous.
Stayed 5 nights in Mar 2023

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the buffet are really unprofessional, mostly the lady that is in welcoming you in, she has no manners to let you know how you should be dressed inside, and to talk about that, they won’t let you in if you are not completely covered, meaning you can’t even get out of the pool and go eat your lunch if you don’t shower and dress up, disappointing… and not to forget the ladies in the front of the buffet are always screaming…
Stayed 5 nights in Mar 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Staff & service
Excellent
Stayed 4 nights in Mar 2023

8/10 Good

Josue Y.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Mar 2023

10/10 Excellent

Raul L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services and people were very professional and kind.
Stayed 5 nights in Mar 2023

10/10 Excellent

Jami

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly, plenty to do for the kids & adults. Very clean & staff was friendly enough. The food was good. I wish there was more capacity for dining at the restaurants. We were only able to get reservations to 1 place.
Stayed 5 nights in Mar 2023

8/10 Good

Sunny-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Samantha, Kitchener

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We chose this resort for a multi generational family vacation and were pleased to find that there was something for everyone to enjoy. There was a variety of activities, swimming areas, and food options. The food truck by the beach made the best burgers and fries for mid afternoon munchies after a morning of swimming. The sunrise over the water is beautiful and there is a great shallow path to walk out in the water. I highly recommend this resort if you're looking for a great all around place.
Stayed 5 nights in Mar 2023

8/10 Good

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first time there, I love the hotel, very beautiful, clean and well maintained. My room wasn’t ready for checking I had to wait a long extra time to get in the room. I made a single reserved for king size bed I got two double beds but no issues I was okay with it. The room was beautiful and they stock up the mini fridge with water and sodas. I didn’t like the smell that was coming from the sewage in the bathroom, but again I didn’t spent alot time in the room. The expand people the approach could be different but ok they have a job to do as well, i felt that I was hiding from one at some point. But the food was good, the buffet had some variety to pick from, and I could only try 3 different restaurants for dinner and was ok. The beach is beautiful white sand but expect seaweed, but they’re worker cleaning the beach every day, Overall I had a great experience and the inconvenience was minor, I would for sure go back
Stayed 3 nights in Mar 2023