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Serenade Punta Cana Beach & Spa Resort - All Inclusive

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3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers

Overview of Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

8.2/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationCabeza de Toro Beach1 min walk
  • Popular LocationBavaro Lagoon12 min walk
  • Popular LocationBavaro Beach23 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)23 min drive

Room options

About this area

Punta Cana

Located in Punta Cana, Serenade Punta Cana Beach & Spa Resort - All Inclusive is on a private beach. The area's natural beauty can be seen at Bavaro Beach and Punta Cana Beach.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Cabeza de Toro Beach - 1 min walk
  • Bavaro Lagoon - 12 min walk
  • Bavaro Beach - 23 min drive
  • San Juan Shopping Center - 35 min drive
  • Downtown Punta Cana - 35 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 42 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star luxury property
You can look forward to a free breakfast buffet, free water park access and 2 swim-up bars at Serenade Punta Cana Beach & Spa Resort - All Inclusive. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy or a body treatment at the on-site spa. Be sure to enjoy a meal at Buffet Principal, the on-site buffet restaurant. Aerobics classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • A 24-hour front desk, 3 meeting rooms and massage treatment rooms
  • Luggage storage, a lift and wedding services
Room features
All 603 rooms boast comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a DOP 10000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante SteakHouse
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:30 PM.

How much does it cost to stay at ?

As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at on 15 Dec 2022 start from ₹20,466.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 15-minute walk of Cabeza de Toro Beach and Bavaro Lagoon. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 1152 out of 2230 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 523 out of 2230 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 258 out of 2230 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 154 out of 2230 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 143 out of 2230 reviews" "
" "2 - Terrible 6%

9.0/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Good

Jessica A
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like the fact that expand took three hours of my time . They claimed is not time share but it is. They need to tell,people that the meeting takes up to three not an hour. False advertising. Other than that I was fine

4/10 Poor

Beatriz
Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Animation

10/10 Excellent

Emilio
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property!!! The aesthetics were everything. The staff was very friendly. Great service all around. Great food, music, drinks! Cant wait to go back

2/10 Terrible

Amanda
Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was open and was hungry after 9 pm. No cleaning the whole 5 days I was there until I called repeatedly

8/10 Good

katherine
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property

2/10 Terrible

Geeta
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At Night the property appears to be very beautiful but during the day you can tell that the property needs a lot of upgrades. The room we stayed in was OK the pillows were horrible. The bed was hard and uncomfortable. The bathroom was just bad the shower was horrible and there’s no privacy, the main pool needs some upgrade as well and it’s not cleaned properly. The food at this resort is by far one of the worst I have encountered in Punta Cana this resort serve the same food for lunch and dinner. The al la carte restaurant was just as bad with the exception of the steakhouse and hibachi Grill. Those were OK please keep in mind there’s no room service available unless you’re a VIP member when you stay at this property, be prepared to be stopped by sales people try to sell you the membership and they don’t seem to take no for an answer. I stayed six nights at this resort after the second night I was ready to go home. The entertainment crew was horrible. They did the same routine every single day. The performances were OK could’ve been better, but they weren’t engaging at all.