10/10 Excellent
Nancy Ann
Travelled with family
10 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked staff were friendly and willing to help you if you needed any assistance.
2 formal sitdown resturants have excellent food and 1 average buffet could have some upgraded features. Maybe 1 more formal restaurant should be added for better availability because you can't always get a reservaton on 1st try.
Outdoor grills are great with excellent food. Room service except for our last moring was slow to deliver told 40 to 45 min but mostly took 1 hour to 1 1/2 hr. Food was cold but thank goodness we had a microwave. Contents were messed up a little example ordered lg black coffee got smaller pot with 1 cup next time received a packet of 4 cups & saucers, sometimes you got saucers sometimes not. Ordered a breakfast full meal plus an order of yogurt, sausage & fruit for another person got no plate to eat anything on. Sometimes silverware for 2 sometimes only 1 with just a knife and a fork for 2. Limited selection of food. Again glad we had mini kitchen in unit. No omelets/waffles on breakfast RS menu. Could go to buffet and get an omlet but was told we could not bring up to the room. Pizza and burgers not a formal dinner to enjoy a meat/potatoe/vegetables/desert meal in your room or a evening special beach dinner. No better dinner meals to select from but bucket meals of chicken etc were available for families & groups. Nice feature for larger group or a family.
Beach needs some kind of a redo investment to improve the walkability by removing palm stumps and wood hazads.
Nancy Ann
Stayed 9 nights in Apr 2024