Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Restaurant
Restaurant
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
The price is ₹30,329
Price available on 01/11/2024

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 11 of 11 rooms

Family Concierge Junior Suite SwimUp

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

Family Concierge Suite SwimUp

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Master Suite Nature View

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

Family Concierge Master Suite SwimUp

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Nature View)

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Family Concierge Suite Nature View

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Roulette Room Playa del Carmen or La Perla

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Family Concierge Junior Suite Nature View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Sofa bed
  • 184 sq m
  • Sleeps 10
  • 2 Queen Beds

Family Concierge Master Suite Nature View

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Nature View)

Highlights

Balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Capella - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Mole Mexican Contemporary Cuisine - ‬1 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury family-friendly property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a body treatment, a facial and a manicure/pedicure at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Tour/ticket information, a 24-hour front desk and beach umbrellas
  • Luggage storage, outdoor furniture and coffee/tea in reception
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 488 rooms include comforts such as premium bedding and furnished balconies, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries and baths or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on 1 Nov 2024 start from ₹30,329.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Luis the bartender and Grisey the server were fantastic every day. The staff at the property work hard to keep the rooms cleaned and stocked and the resort was always clean. My kids loved the little water park. The food was also amazing and exceeded my expectations. Would definitely stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Gabriel, Paramount

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great for families. Food was outstanding and better than our last stay a few years ago.
Stayed 7 nights in Oct 2024

10/10 Excellent

Karolis, Shorewood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Edmundas

Liked: Cleanliness, amenities
Everything nice,clear,employees nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a complimentary bottle if champagne which was waiting for me in the room Rained heavily and non-stop during my 5 day stay do did not do much
Stayed 5 nights in Oct 2024

4/10 Poor

Carmen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We liked the Easy access to the beach, but we did not like the poor customer service and poor quality in food
Stayed 5 nights in Oct 2024

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended this hotel really loved it.
Stayed 6 nights in Oct 2024

8/10 Good

Leah

Liked: Amenities
This is a nice property nestled right on the beach. Booming kids club and kid’s activities. Unfortunately, very inconsistent service from wait staff at the beach, in restaurants, and all service providers. The property was not nearly as clean as other properties we have stayed at and it seemed to need a refresh. That said, most of the restaurants were delicious with the exception of the buffet. We had fun but not a 5 star experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

JIMMY

Travelled with partner, Travelled with group
Good place to stay !
Stayed 5 nights in Sep 2024

10/10 Excellent

Feliks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Sep 2024

6/10 Okay

Brenna Lynn

Not all inclusive a lot of stipulations on each booking and all inclusive did not meet expectations. Dinner reservations was required for all restaurants not only that but steep prices to add to our existing reservations.
Stayed 8 nights in Aug 2024

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

martha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time with my family at Paradisus playa del Carmen and I absolutely love it. My family and I had an amazing time the food and entertainment were great. Very clean!! The drinks were always on point. The staff was amazing my family concierge Fabian was awesome very kind and thoughtful always concerned with mine and my kids needs. The service by the family concierge pool was outstanding as busy as Salvador was with all the other patrons he still made a point to serve with a smile and give us the most outstanding service as goes for the bartenders in the family pool bar both Luis’s were amazing. Honorary mention to other great servers with outstanding service Amaya, yoshio, Moses, and Erik I cannot wait to go back. Thank you for another great stay!!
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant. The concierge was very friendly and did everything so we could feel welcome. The people in the pool next to the lunch box were excellent. The waitress at the lunch box when up and below to make sure we enjoy our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dolores

Travelled with family and small children
Liked: Amenities
Especial agradecimiento para los muchachos del restaurante del área de la piscina, mención especial para Salvador Excelente ser humano
Stayed 3 nights in Aug 2024

10/10 Excellent

sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las Mejores Vaciones para mi Familia grcias.
Stayed 5 nights in Aug 2024

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this Paradisus and it was fantastic again!
Stayed 5 nights in Aug 2024

8/10 Good

Julane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and lots of fun activities for the kids. Good food options. Courteous staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis Robert, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly people and good restaurants.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ysaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Lizzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Mayra Y, Whiting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort. Rooms were very clean and well kept. The pools were also kept clean and it was not too crowded when we went in August. The swim up bar service was speedy and friendly. The restaurant by the pool, Celsius, was the best restaurant on the family side of the resort. The other restaurants were not good and the food was bland and flavorless.
Stayed 4 nights in Aug 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the help was amazing. The food areas are a hit and miss.
Stayed 4 nights in Aug 2024