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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Restaurant
Restaurant
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • Popular LocationPlaya del Carmen Main Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive
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Room options

View all photos for Junior Suite Nikté Swim Up

Junior Suite Nikté Swim Up | Premium bedding, down duvets, minibar, in-room safe

Junior Suite Nikté Swim Up

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Swim Up

View from room

Suite Nikté Swim Up

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Master Suite Garden View

Premium bedding, down duvets, minibar, in-room safe

Master Suite Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Nikté Swim Up

Premium bedding, down duvets, minibar, in-room safe

Master Suite Nikté Swim Up

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite Nikté Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down duvets, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Designer toiletries
Rainfall showerhead
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikté Garden View

Junior Suite Nikté Garden View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite Nikté Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Down duvet
Hairdryer
  • 184 sq m
  • Sleeps 10
  • 2 Queen Beds

View all photos for Master Suite Nikté Garden View

Master Suite Nikté Garden View | View from room

Master Suite Nikté Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

View from room

Suite, Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Playa del Carmen

Paradisus Playa del Carmen – Riviera Maya - All Inclusive is located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, and is near theme parks and on the beach. Xplor Theme Park and Ferry to Cozumel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Travelling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with windsurfing and swimming nearby, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury family-friendly property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a facial, a manicure/pedicure and a body scrub at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Pilates classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A reception hall, a TV in reception and tour/ticket information
  • Multilingual staff, meeting rooms and a gift shop
  • Guest reviews say great things about the first-rate property condition
Room features
All 488 rooms include comforts such as premium bedding and furnished balconies, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries and baths or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on 14 May 2024 start from ₹30,116.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 98 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest room we’ve ever had at any hotel ever. Food was good, service good. Water park was amazing for my kids, age 9 and 6. Beach was beautiful with soft white sand. The seaweed problem wasn’t too bad while we were there in early April. I would recommend this place to families with young children.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally exceeded our expectations. Travelled with 2 young kids and it was the perfect trip for them. Valeria at the kids club was wonderful and one of the highlights of their week.
Stayed 5 nights in Apr 2024

6/10 Okay

Letisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was really good. The service was average except for a few exceptional workers like Victor and Javier near the pool on the family side. There were too many cats around every where even the restaurants, too many coati hanging around the pool stealing your food, and raccoons rummaging through the garbage. I did not like that at all. We also had to figure out too many things on our own such as dining options and daily activities. A Mexico vacation will always be great, I just had higher expectations for this resort. Thanks for the experience.
Stayed 6 nights in Apr 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff beautiful views. great food
Stayed 5 nights in Apr 2024

10/10 Excellent

Izabela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Beautiful and staff was very friendly. Unable to make dinner reservations because we were told everything was booked. The only downside was that our family was not allowed to sit together one night because we “have different rooms” idk what that was about but overall it was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great stay at the Paradisus. The rooms and other facilities were clean. Staff were friendly and accommodating, and there are plenty of activities for children. We hope to visit again soon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this resort. Previously we were there in 2019. This time around, we were very happy that the nespresso and gelato bars are free of charge. They also have room service also free of charge but will charge about $5-10?you if you use it more than three times. We were very happy that they Have these nice Stokke high chairs for the kids! babysitting services are available free of charge. We didn’t use it but it’s good to know that it’s available. Def book dinners on the day you arrive so that you can eat at the many family friendly restaurants. My only complaint was that the family buffet has less option than the adult buffet but there are the many good restaurants present at this resort. Very clean and friendly staff. Will see them again in a few years!! 😍
Stayed 5 nights in Apr 2024

10/10 Excellent

Amul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and great staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Alyssa

Stayed 7 nights in Apr 2024