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Mio Playa del Carmen

2.0 star property
Beach hotel near Playa del Carmen Main Beach

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June 2024

Photo gallery for Mio Playa del Carmen

Outdoor pool, free pool cabanas
Property entrance
Superior Room | Individually decorated, blackout curtains, free WiFi, bed sheets
Dining
Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar

Explore the area

Map
Calle 44 Norte, Entre Av. 30 y Av. 25, Playa del Carmen, QROO, 77710
  • Popular LocationMamitas Beach12 min walk
  • Popular LocationQuinta Avenida14 min walk
  • Popular LocationPlaya del Carmen Main Beach15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
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Room options

View all photos for Deluxe Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2019
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Individually decorated, blackout curtains, free WiFi, bed sheets

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2019
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Individually decorated, blackout curtains, free WiFi, bed sheets

Exclusive Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2019
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2019
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Individually decorated, blackout curtains, free WiFi, bed sheets

Superior Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2019
Ceiling fan
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Playa del Carmen

Located near the beach, Mio Playa del Carmen is in Zazil-ha, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Mamitas Beach - 12 min walk
  • Quinta Avenida - 14 min walk
  • Playa del Carmen Main Beach - 15 min walk
  • Quinta Alegría Shopping Mall - 18 min walk
  • Playa del Carmen Maritime Terminal - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Chela de Playa - 5 min walk
  • La Birria - 4 min walk
  • Tiramisù Pasteleria Italiana - 4 min walk
  • Antojitos de la CTM - 5 min walk
  • El Rincón Chilango - 3 min walk

About this property

Mio Playa del Carmen

Hotel rejuvenated in 2019 and located near Playa del Carmen Main Beach
Close to Mamitas Beach and Quinta Avenida, Mio Playa del Carmen provides 15 beach bars, a terrace and a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with free cabanas
  • A round-trip airport shuttle (surcharge), an outdoor pool and a TV in reception
  • A water dispenser and luggage storage
Room features
All rooms are individually decorated, and feature comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and separate dining areas.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Separate sitting areas, separate dining areas and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 15 beach bars

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

More

  • 3 floors
  • Building
  • Built in 2017
  • Communal living room
  • Designated smoking areas
  • Mediterranean architecture
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Villa Alejandra Hotel Playa del Carmen
Villa Alejandra Playa del Carmen
Villa Alejandra Hotel Boutique Playa del Carmen
Villa Alejandra Boutique Playa del Carmen
Villa Alejandra Boutique
Mio Playa del Carmen Hotel
Casa Tortuga Hotel Boutique
Mio Hotel Boutique Playa del Carmen
Mio Playa del Carmen Playa del Carmen
Mio Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Mio Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access starts at 9:00 AM.

Is Mio Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mio Playa del Carmen?

This property doesn't offer parking.

What time is check-in at Mio Playa del Carmen?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mio Playa del Carmen?

Checkout is at noon.

Does Mio Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Mio Playa del Carmen located?

Located in Zazil-ha, this beach hotel is within a 15-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Guadalupe Church are also within 15 minutes.

Mio Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 99 reviews" "
Rating 8 - Good. 35 out of 99 reviews" "
Rating 6 - Okay. 16 out of 99 reviews" "
Rating 4 - Poor. 6 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for a couple of nights
I stayed multiple days and almost never was the room serviced. Breakfast is extremely minimal. The place was being remodelled and there was a lot of noise during the day. The room was clean and the AC worked really well. The location is far from the beach but still walkable. Good shower. WiFi was OK.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
The place is good, it is an small hotel with everything you need. Great staff and service. My only complaint was the bed, I believe it is a basic need and they fail so bad, it was clean and comfortable but the sheets were too old that you can see any kind of mark on it. I’m not a picky person but they need to change their sheets! Another thing, they’re renovating, ask if they finish before booking with them. Rest was good, very good price and I insist their staff is amazing!
Stayed 3 nights in Oct 2019

10/10 Excellent

Robert

Business traveller, Travelled with partner
I am not sure if Casa Tortuga is the same as Casa Alejandra as the outside sign reads “Casa Fifi” If this is the same property, the neighborhood is eery and felt not friendly. The guy at the front desk is nice and helpful.
Stayed 3 nights in Aug 2019

10/10 Excellent

ADJISSI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to attain a charger from their country. Hard to charge devices, had to use the usb portal from a TV in the room. THE STAFF WAS SWEET! Do not be intimated to speak and ask them to repeat themselves. I paid for a balcony with beach view. There was NO beach view. I was literally looking out into the street. Also there didnt ask for a deposit or any other fees! THATS A PLUS. Many hotels charge extra fees! Thank you guys for having us
Stayed 8 nights in Aug 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
close to grocery stores, few blocks away from 5th ave, quiet area, clean pool,
Stayed 7 nights in May 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very quiet and clean with Mexican charm. Building is new. Breakfast was basic but that what I needed. Staff are friendly. Room was clean. It is close to 5th ave but the other end! So if you don’t mind that then it’s great place to stay. Ali from Iran
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly staff... no english. I enjoyed the stay. Clean comfy room. Air conditioned w/ fridge, cook plate, mini kitchen.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there for 12 days and I have nothing but good memories from this place, it was clean, cute, professional and very friendly. I love it! And if I come back I will book at this place again.
Stayed 11 nights in Apr 2019

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019