Search Hotels Near Le Poisson Rouge, New York

"Everything was great overall, but my experience with the manager was disappointing. When I arrived, I was initially given a standard room instead of the upgraded one I had booked, and I was told it only appeared different because of advertising. After raising my concerns, I was informed that the correct room would not be ready until the following day. I clearly explained multiple times that I had medications stored in the refrigerator and asked to be notified when the new room was ready so I could move them myself. Instead, I was told to leave everything and that staff would handle the transfer. However, when I arrived at the new room, there was no refrigerator and my medication bag was missing. I contacted the front desk and went down to the lobby, where the manager was present. Unfortunately, he treated the situation as if it were not a big deal and did not offer an apology. His attitude came across as cold and dismissive, honestly he seemed almost constipated in how unwilling he was to acknowledge the issue. Aside from this experience, the rest of the hotel staff were excellent and provided great service."

"Clean room and helpful staff"

"Staff is very accommodating and made my son’s 18th birthday on Broadway super special. Upgraded us to a suite for free! And managed to get us early check in during a busy vacation week. 5th stay at the Edison and will never stay anywhere else in the city!"

"Didn’t experience it "

"A very good New York Hotel. Nice location in Wast Village. Rooms are not big, but good for NYC"

"Did not opt for breakfast. So no comments "

"Staff is always friendly. Property a little dated but great location."

"Front desk team rocks "

"We could not control the temperature in the room we would set it and it would revert back 2 hours later. Very disappointing especially when it changes when you are asleep and it cases you to wake up. "