Excellent staff, very polite and was always greeted. Room was nice, clean and comfortable. Bathroom was very nice and modern, enjoyed that shower and the perimeter of mirror had the bright white LED lights always good for a quality portrait selfie! haha .. The bluetooth alarm speaker allowing me to play my music as well the google chromecast TV's so that I can watch my Netlfix, watch YouTube ect. on the TV is always a plus for me. I was on the 13th floor with a decent view, had one floor to ceiling window which is always nice in NYC to catch the scenery. A 5-10 min walk from Freedom Tower, Oculus, 9/11 Memorial, Brooklyn Bridge and much more in Lower Manhattan. Next time I'm in NYC, I'll be sure to have another stay at Artezen!