See all properties

The Manhattan at Times Square Hotel, an IHG Hotel

4.0 star property
Eco-certified New York hotel in Manhattan with a 24-hour fitness centre

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Manhattan at Times Square Hotel, an IHG Hotel

Presidential Suite, 1 King Bed (Manhattan Floor) | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Restaurant
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is ₹10,510
₹16,381 total
includes taxes & fees
4 Nov - 5 Nov
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premium Room, 1 King Bed (Manhattan Floor)

Premium Room, 1 King Bed (Manhattan Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Manhattan Floor)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Manhattan Floor, Living Area)

Room amenity

Suite, 1 King Bed (Manhattan Floor, Living Area)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Manhattan Floor)

Room amenity

Premium Room, 2 Queen Beds (Manhattan Floor)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Manhattan Floor)

Room amenity

Presidential Suite, 1 King Bed (Manhattan Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 111 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Manhattan Floor, Living/Dining Area)

Room amenity

Suite, 1 King Bed (Manhattan Floor, Living/Dining Area)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Manhattan Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed (Manhattan Floor)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Pod Times Square
Pet-friendly
Restaurant
Air conditioning
Bar
8.8 out of 10, Excellent, (4152)
The price is ₹9,761
₹13,425 total
includes taxes & fees
24 Nov - 25 Nov
Pod Times Square

About the area

Map
790 7th Ave, New York, NY, 10019

What's nearby

  • Broadway - 2 min walk
  • Times Square - 4 min walk
  • Radio City Music Hall - 4 min walk
  • Rockefeller Center - 8 min walk
  • Grand Central Terminal - 20 min walk

Getting around

  • 7 Av. Station (E 53rd St.) - 2 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Applebee's Grill + Bar - ‬2 min walk
  • ‪Majestic Deli - ‬2 min walk

About this property

The Manhattan at Times Square Hotel, an IHG Hotel

Upscale eco-certified hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, The Manhattan at Times Square Hotel, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a 24-hour gym. A 24-hour business centre and a snack bar/deli are available to all guests.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A porter/bellboy, a gift shop and a TV in reception
  • Multilingual staff, a computer station and ATM/banking services
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 685 rooms offer comforts, such as free international calls and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra amenities include:
  • Designer toiletries and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Recycling, on-request microwaves and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Parking on site (USD 72 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: USD 15 for adults and USD 15 for children
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 22 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Service fee: USD 45.9 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Self-parking fee: USD 72 per day
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Manhattan Hotel
Manhattan Times Square
Manhattan Times Square Hotel
The Manhattan at Times Square Hotel
The Manhattan at Times Square Hotel, an IHG Hotel Hotel
The Manhattan at Times Square Hotel, an IHG Hotel New York
The Manhattan at Times Square Hotel, an IHG Hotel Hotel New York

Frequently asked questions

Is The Manhattan at Times Square Hotel, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 200 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Manhattan at Times Square Hotel, an IHG Hotel?

As of 24 Oct 2024, prices found for a 1-night stay for 2 adults at The Manhattan at Times Square Hotel, an IHG Hotel on 4 Nov 2024 start from ₹10,509.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Manhattan at Times Square Hotel, an IHG Hotel?

Self-parking is available for USD 72 per day.

What time is check-in at The Manhattan at Times Square Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Manhattan at Times Square Hotel, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Manhattan at Times Square Hotel, an IHG Hotel located?

Located in Manhattan, this eco-certified hotel is steps away from Broadway Theatre and Broadway. Times Square and Radio City Music Hall are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 50 St. Station (Broadway) is 2 minutes.

The Manhattan at Times Square Hotel, an IHG Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 797 out of 4245 reviews" "
Rating 8 - Good. 642 out of 4245 reviews" "
Rating 6 - Okay. 865 out of 4245 reviews" "
Rating 4 - Poor. 817 out of 4245 reviews" "
Rating 2 - Terrible. 1124 out of 4245 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Pheron

Disliked: Cleanliness, property conditions & facilities
Worst property I stayed. You pay for the location which was in the heart of Times Square. Breakfast was horrible. They call it grab and go bag. This comprise of a beverage, a fruit and a donut. And my rate was just under $700.00 a night. This is no exaggeration. This hotel is garbage.
Stayed 3 nights in Oct 2024

4/10 Poor

Jill

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Broken furniture, no air conditioning, blood smear in bathroom. Bed was collapsing.
Stayed 1 night in Oct 2024

2/10 Terrible

Lauren

Travelled with partner
Terrible service, no hot water for 2 days , phone broken in room, no ac had to open window for 3 days.
Stayed 3 nights in Oct 2024

4/10 Poor

Dena

Travelled with family
Disliked: Amenities, property conditions & facilities
The area is conveniently located and parking, while a quite expensive additional charge, was simple. The bed was comfortable. However, the TV didnt work, the GFI outlet was blown and wouldnt reset, the room had no decoration and looked like a motel, the curtains were dingy and the hem was falling out, the bathroom tile was old and broken, the bottom of the bathroom door was clearly damaged, and there was empty space which is a novelty in NYC but no couch or seat, like it was oddly empty. The ice/water machine area ahain looked like a motel, and the "breakfast" that we paid extra for was a prepackaged muffin, 1 piece of fruit ans 1 liquid - not continental. This hotel was not worth $300/night.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jules

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were typically New York rude, if you asked a simple question you didn't know the answer to and they thought it was stupid then they snapped back at you and treated you as if you were. The first room I was in had a thin (timber stud and plasterboard, not solid) wall between the bedroom and the lift shaft so every time the lift was used it woke me up all night long. Out of four lifts only one was working and that was non-automated and operated by a lift-man, so I had to call reception to get a lift at my floor every time I used it. There was no restaurant and no bar. "Breakfast" was coffee and a pastry at a tiny reception desk serving the whole hotel so was not used at all by myself. No hot water in the morning on day one, tepid water after that. I was moved to a quieter room the next day, "recently renovated" it had broken fittings and a toilet seat too small for the toilet bowl. There was a City Ordinance "Stop Work" notice on the front door shutting down unsafe working practices on the two top floors. There were protesters outside in the mornings complaining about unsafe working practices. I tried to book another hotel as there are many others very close-by, but they were all full unfortunately or I would have moved out despite losing money. It was certainly overpriced for what it was. Overall I would say don't stay there! Find another nearby option such as the Sheraton almost opposite it, as its location was great.
Stayed 3 nights in Oct 2024

4/10 Poor

Mohammed Hassan, Chicago

Disliked: Staff & service, property conditions & facilities
Took forever to check-in as clearly understaffed at the reception. This hotel is very popular and ALOT of ppl check in/out at the same time yet they have only 1-3 persons when they need like 5-6. Staff definitely tried their best to be supportive, courteous and highly service-minded. The bathtub had "bubbles" in its bottom indicating leaking water inside it and clearly not been renovated for ages. The door lock was hard to open/jamming constantly and card wouldn't unlock until several attempts made to reactivate it, ie requiring me repeatedly going down to reactivate the card. Carpets in the room old. Hotel/rooms are very clean though and location is superb. This is a place where you play "low" but get a close vicinity (minutes walk) to times square and broadway. So not for ppl who wants luxuary or high standards on teh room.
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and completely outdated. All the fixtures/furnishings are decades old. There is mildew in the bath tub, damaged walls, broken sink fixtures, and overall was worse condition than a frat house/college dorm room.
Stayed 2 nights in Oct 2024

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was not clean, had bugs on the carpet and had hidden charges. Upon check-in the front desk made us pay an extra $44 USD per night for “service fees”. These fees were not mentioned before check in.
Stayed 3 nights in Oct 2024

6/10 Okay

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Tejas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very unpleasant stay here. The room conditions were very poor. Staff were hardly any nice. We had to switch the rooms based on the conditions it was but we were glad we made it out..
Stayed 2 nights in Oct 2024

4/10 Poor

fakhara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Dana L

Travelled with family
Liked: Staff & service
Probably will not stay here again!
Stayed 1 night in Oct 2024

4/10 Poor

Ruth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They had a flood there which knowed out 3 elevators which u needed to order to spot at you floor, no hot woater in the bathroom and safe wasn't working. They switched me to a new room which was fine. They also have double billed me. I paid you and they charged me an additional $630 dollars which I will call them and argure bout plus notifying my CC not to pay.
Stayed 1 night in Oct 2024

4/10 Poor

KATHRYN

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is very noisy, with doors, footsteps and construction noise loud inside the room. The elevators weren't working properly, so one was supposed to call the front desk in order to request the elevator stop on that floor. I called over and over and it just rang and rang, so I had no way to request an elevator. Check in and check out took a long time.
Stayed 3 nights in Oct 2024

4/10 Poor

Bradley, Canton

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I know hotels in Manhattan are expensive. The problem I have is the photos of this place are inaccurate. These are not updated rooms as the photos show. Shower was like warm. Lights weren’t working. TV wasn’t plugged in. Some lights weren’t working. Hard to find an outlet for device charging. Oh - and only one elevator kind of worked. Also couldn’t check in when I arrived at 6:30pm. Knocked on the door at 7:40am to clean the room too. Good location though.
Stayed 1 night in Oct 2024

10/10 Excellent

Jhair

Stayed 2 nights in Sep 2024

6/10 Okay

José

Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience
Stayed 1 night in Sep 2024

2/10 Terrible

Logan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have emailed the property about this but this was the worst part of my whole trip. I didn’t get any communication about the hotel being closed and was shocked when I came to the hotel after a long day of travel. The hotel I was put in wasn’t anything that I looked forward to at the manhattan. There could have been a lot more things done to prevent this unpleasant experience.
Stayed 3 nights in Sep 2024

6/10 Okay

Elena

Liked: Cleanliness
We stayed on one of the renovated floors. No WiFi service, had to go to the lift lobby to catch some. Because there was a no carpet in a lobby, sound travels well. You can hear every neighbour returning back to the rooms. Rooms were clean and room service ladies were very nice and attentive.
Stayed 2 nights in Aug 2024

2/10 Terrible

Eric

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at this hotel we were told they were having plumbing issues and they couldn’t accommodate us. They sent us 30 minutes away to the Courtyard and this room was awful and disgusting. Everything was broken and filthy. I paid almost $3000 to stay at the Manhattan to be sent to a hotel that was no where near the money we spent. We ended up spending $3000 more to stay somewhere else. We deserve a refund
Stayed 4 nights in Sep 2024

8/10 Good

Nguyen

Stayed 1 night in Sep 2024

8/10 Good

nellie

Stayed 2 nights in Sep 2024

4/10 Poor

CHRISTOPHER

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At no fault to the hotel. They had a pipe burst and could not stay at the hotel i booked. This is not were i had an issue. They were kinda and was able to transfer me to a nother owned property. But on arrival of sead propertie they didnt have my reservations sent over so had to wite a couple hours untill they figured it out. Then on my last day of my stay i got locked out of my room, due to them not completely my paperwork correctly. The new hotel proceeds to tell me i have to contact the first hotel. Yes there was an issu that got handled but was a hassle to acheve this.
Stayed 3 nights in Sep 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2024

2/10 Terrible

MARY GRACE

Stayed 1 night in Sep 2024