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Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

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Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

Good location

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

If I wrote about just how good this hotel is I'd need a lot more characters and you'd think they were paying me. I've stayed in many hotels, a considerable number having more stars than the Luma, but never have I experienced somewhere I cannot fault in any respect. The room was equipped with absolutely everything you could need (8 power sockets and 16 usb ports, 4 of each on both sides of the bed?!) it was quiet, the beds were comfortable, the bathroom spotless and there was a turndown service...

Excellent team flexible check in and great location. Room and hote immaculate

An excellent place to stay, easy access to rest of Manhattan...quiet at night and clean...would highly recommend...

The Maritime is the perfect hotel for seeing the city, its clean, friendly staff and a decent continental breakfast, It is ideally situated for restaurants, coffee shops etc. The High Line and Little Island are close by. Unfortunately it doesnt have its own bar on site which was the only thing i would criticize. After being out all day it would have been nice to chill in a bar onsite rather than have to venture out again. We took advantage of the airport transfer service offered in the expedia...

Great hotel in a fab location! Beds were really comfy and rooms were bigger than expected.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.

Hotel was ideal for its purpose. Close to everything planned for an elderly relative visiting with us.

Can't fault the hotel, room was lovely! Breakfast was great too. I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.

Great location that was a block or two away from the hustle and bustle of 5th&6th Avenue. The staff were friendly and always on hand to offer guidance if needed. Having Burgerology (bar/restaurant) attached to the hotel was a bonus. Nice ambience and good food options. Would highly recommend.

This hotel's location near a major transportation hub offers unparalleled convenience. A charming coffee room provides a relaxing space to unwind. Guests can also enjoy views from the outdoor area. The very comfortable accommodation is great for safety and security. This hotel comes highly recommended for a fab stay.

Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.