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Very clean, friendly staff, lovely facilities. Great central locations
I had issues with room temperature. The heat would not run for several hours (only the fan, blowing cold air) which made me very cold. The staff was willing to send a tech at 2:00 am (when I finally called), but my sister was sound asleep, and I didn’t want to wake her. They did send someone up with ...
Location was good, staff at reception were friendly as were the bar staff. As went from lobby to our room directly didn't have to much interaction with staff. Room had everything we needed and was very clean and comfortable. Beds were nice and there was a nice shower too.
Location, location, location - perfect place to stay if you are on a budget or a youth or on the older side.
Great view from our room, close to Times Square and central to New York.
Lots of great things about this hotel. Where do I start? Location, If you are just visiting for a short time and it's your first time in New York City, this hotel cant be in a better place! As far as the hotel it self, very clean, fantastic staff, cozy room, really no complaints what so ever. I read ...
Cheap and safe. Be prepared fir the extra$10 per night. Wifi often not available in the rooms on this stay but not on previous ones.
Location excellent, but somewhat noisy, could hear people talking in the middle of the night
The location is great! Everyone who worked there is very friendly and helpful. You do have to give yourself plenty of time to get places because you can only exit to street level by elevator so if there is a big group leaving there is a bit of a wait.