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Hilton Garden Inn New York Times Square South

Photo gallery for Hilton Garden Inn New York Times Square South

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In-room safe, individually decorated, individually furnished, desk
View from room
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Hilton Garden Inn New York Times Square South

Hilton Garden Inn New York Times Square South

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
Map
326 W 37th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building14 min walk
  • AirportNew York, NY (LGA-LaGuardia)30 min drive

Choose dates to view prices

About this area

New York

Hilton Garden Inn New York Times Square South is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near the airport. Notable landmarks in the area include Empire State Building and Times Square, and travellers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Guests love the hotel's quiet location.

What's nearby

  • Madison Square Garden - 6 min walk
  • Times Square - 7 min walk
  • Jacob K. Javits Convention Center - 10 min walk
  • Broadway - 13 min walk
  • Empire State Building - 14 min walk

Getting around

  • 34 St. - Penn Station - 5 min walk
  • Penn Station - 7 min walk
  • LaGuardia Airport (LGA) - 30 min drive

About this property

Hilton Garden Inn New York Times Square South

3-star New York hotel in Manhattan, walk to Madison Square Garden
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 25 ft (USD 50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: USD 15 for adults and USD 12 for children
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 12 for children (approximately)
  • Nearby parking fee: USD 50 per night (25 ft away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 556 out of 964 reviews
5 - Excellent 58%
Rating 4 - Good. 318 out of 964 reviews
4 - Good 33%
Rating 3 - Okay. 47 out of 964 reviews
3 - Okay 5%
Rating 2 - Poor. 22 out of 964 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 964 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff what very friendly & helpful. Thank you so much ladies & gents
Stayed 1 night in Jul 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. The area walking in was sketchy with a lot of homeless people using drugs and hounding you for money. One of them almost died from an overdose.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service
It did not have enough services and the room was falling apart in some places. Did not have washcloths until we requested them. The staff was friendly and helpful when we arrived. Voiced our concerns when we left. All we got was Okay! Definitely should be much cheaper than we paid! Should have been in the 150$ dollars range!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. Everyone was very friendly and the room was clean.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean up to date friendly staff
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and tidy. The folks at the front desk were very helpful and pleasant (especially Marie). The location was ideal for getting to the places we planned to go. Liked that it seemed to be a place that catered to business travelers and that it was in a quieter section. Would definitely stay here again.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
I was expecting the property to be in a little better area. The location of the property was not very clean and there were a lot of homeless people outside (more on this street than I saw other places). The hotel room itself was much smaller than expected, and furnishes were not always in the best condition. The staff was wonderful and provided great recommendations for the city.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like boutique hotel, but with all the amenities. Very warm staff. Felt personalized. Price is competitive for proximity to midtown.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. The room had a refrigerator, safe, and microwave. The parking garage across the street charges $50 a night.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
I loved the proximity to everything in Times Square, it was so convenient to just leave the property and explore. The interior décor was pleasing as well. The rooms were a bit small, but that is to be expected from a hotel in the middle of Time Square.
Stayed 2 nights in Jun 2022