Great location in the centre of the city. Minutes to time square and all other major attractions. Beautiful hotel. Nice room.
While my stay with family, we like the property and cleanliness but one thing which we could not understand that why the breakfast service is poor, any how its good and have good experience with this property
I did not like the lack of refrigerator in rooms. I did not like the "Pop corn" bucket as an ice bucket. The hotel is nice but they ruin it with the details. They are so cheap with wird things that ruin the experience
Great location. Front desk staff not warm. Calls to front desk and concierge after check in went unanswered
I always stay here when in New York and will again! Perfect staff, cleanliness and location!
This is probably outside the staff’s control, but the piles of garbage (and associated smell) outside the front door didn’t make for a great first impression. The delays with the elevators were annoying but again, probably outside the control of the staff.
The room was clean. The staff was friendly. I was told by the desk clerk one of the elevators were broken. Each time I waited for an elevator it took 5 minutes or more. Then the elevator would be crowded. My over stay was pleasant. Love the location of the hotel,
good location，small room，no free drink bottle water
The staff has been more than accommodating. Clean, comfortable rooms and beds
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