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Hyatt Grand Central New York

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Pool
Lounge
Property grounds
View from property
Massages

Overview of Hyatt Grand Central New York

Hyatt Grand Central New York

4.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017

Explore the area

  • Popular LocationBroadway12 min walk
  • Popular LocationTimes Square12 min walk
  • Popular LocationMadison Square Garden3 min drive
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Room options

About this area

New York

Located in Manhattan neighbourhood, Hyatt Grand Central New York is connected to a shopping centre. Grand Central Terminal and Rockefeller Center are notable landmarks, and some of the area's popular attractions include American Dream and Bronx Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 2 min walk
  • Bryant Park - 8 min walk
  • Broadway - 12 min walk
  • Times Square - 12 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Omusubi Gonbei - 2 min walk
  • Cafe Grumpy - 2 min walk
  • Rize Coffee - 1 min walk
  • Juice Generation - 1 min walk
  • Grand Central Oyster Bar & Restaurant - 2 min walk

About this property

Hyatt Grand Central New York

4-star hotel near 5th Avenue
Close to Grand Central Terminal and Empire State Building, Hyatt Grand Central New York provides shopping on site, a cafe and dry cleaning/laundry services. Free wired Internet is available to all guests, along with a 24-hour fitness centre and a 24-hour business centre.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Tour/ticket information, a computer station and concierge services
  • Coffee/tea in reception, a porter/bellboy and a ballroom
  • Guest reviews speak well of the breakfast and central location
Room features
All 1298 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as air conditioning and sound-insulated walls. Guests reviews give good marks for the comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries, showers and hairdryers
  • 50-inch HDTVs with premium channels
  • Fridges, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free wired Internet

Parking and public transport

  • Valet parking on site (USD 80 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18370 square feet of space)
  • Meeting rooms - 26

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 14.00 to 50.00 per person
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Frequently asked questions

Is Hyatt Grand Central New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Grand Central New York?

As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Hyatt Grand Central New York on 2 Jul 2023 start from ₹15,068.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Grand Central New York?

Valet parking is available for USD 80 per night.

What time is check-in at Hyatt Grand Central New York?

Check-in is from 4 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Grand Central New York?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Grand Central New York located?

Located in Manhattan, this hotel is steps away from Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. 5 Av Station (W. 42nd St.) is 9 minutes by foot and Grand Central - 42 St. Station is 5 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 891 out of 2039 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 513 out of 2039 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 302 out of 2039 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 191 out of 2039 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 142 out of 2039 reviews" "
" "2 - Terrible 7%

8.2/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good place
Stayed 2 nights in May 2023

8/10 Good

Daiyan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in May 2023

2/10 Terrible

Cindy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok let me start by saying that the card I reserved the hotel with I had an issue with I called Expedia to try to change the card but they told me to call the hotel this was 05/05/2023 I called Hyatt literally everyday till the day of stay they told me the reservation is still active that they cannot take payment over the phone that I will have to pay in person when I checked in. I said are you sure they said yes of course. Called again the next day to verify and I asked them to please put a note that I was arriving at 10:00pm they said ok. I called again and the front reception would drop the call mind you I called during business hours and I was working. When I arrived at the hotel they told me they canceled the reservation I said how can that be I’ve been calling literally everyday I called the same day of the reservation and they said it’s fine I can pay when I get there the front receptionist was trying to be helpful and said she would speak to the manager the manager of that night 05/27/2023 around 11:00pm was beyond rude when I tell you rude I was with my kids and husband, he told me straight up why did you call and pay im like I did but your staff kept dropping the call and when they did pick up they told me I could pay here!! He was like that’s weird because they usually do I’m like I can show you the calls that I have made he said give me a moment let me see what I can do, he left and the receptionist herself said everyone has been complaining about calling and them
Stayed 4 nights in May 2023

6/10 Okay

Mahtab

Stayed 4 nights in May 2023

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

shima

Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
All I said above.
Stayed 3 nights in May 2023

10/10 Excellent

Dinora N

Travelled with family and small children
Overall very convinient.
Stayed 3 nights in May 2023

4/10 Poor

Sofia

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
just too outdated and old, needs a renovation to really be a 4-star hotel and charge that much. Super disappointing. Even though a convenient location, wouldn't stay there again.
Stayed 3 nights in May 2023

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. Staff was friendly and efficient. Small mix up with our room but they fixed it right away. Would definitely stay here again.
Stayed 3 nights in May 2023