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No Expedia cancellation fee to change or cancel almost any hotel reservation
Very poor communication skills by some of the staff
Very upscale, in a great location close to times square. Beautiful views from the room. The bed and set up of the tv and lights are amazing
I love the location and the friendliness of the hotel. Very good vibe.
Only one elevator working, but did not matter because it is a slow time of year.
This hotel is conveniently located a 2 minute walk from Madison Square Garden. If you're here for an event I recommend staying here.
Small and simple rooms but very cute. Bright and clean.
Hotel is dated and the elevators weren’t working. The location is good. Upgraded to huge suite.
I enjoyed the service. Everyone was friendly and helpful. Bar was nice with good drinks and food and service. Staff helped with maps and directions. Hotel was clean and very close to train station and local eateries, stores and bars... so very convenient.
Great view from our room, close to Times Square and central to New York.