Search Shopping Hotels in Hell's Kitchen

"Whole hotel was very dirty. Lifts nightmare. Renovation ongoing without notice and tons of waste outside. Tea/coffee luke warm. Breakfast space tiny and dirty and too busy to get seated. Chaotic. Location good but wished had booked alternative hilton as this is the worst I have ever experienced"

"We always stay at the New Yorker when we are in New York, whether for business or for pleasure. The hotel is convenient for us for our business and for attending theatre and restaurants in the theatre district. The price is good for the value. The least expensive rooms are rather small; but some of their rooms are large with a refrigerator. The building is older but renovated. So it has the advantage of larger windows and high ceilings. Ask for corner rooms to get more windows. The staff is very friendly and helpful. And there are many restaurants and stores in easy walking distance."

"Breakfast was good. Staff were professional and helpful. The cleanliness of the room could surely be improved, but the overall the hotel is good for the price point."

"Had a great stay. Staff were always friendly and accommodating. Breakfast was great and always well replenished. Rooms were very comfortable and clean."

"Spared every expense. What appears to be a very efficient use of space in a great location turns out to be a dirty and exceptionally loud overnight stay. Housekeeping left previous user's washcloth in the shower which inspires confidence that the sheets were actually changed. Worse, every time someone left their hotel room you hear a reverberating CRASH in your room. Wouldn't be bad if this was a hotel targeting business travel, but with half the people i met at 10pm holding handles of liquor on a Sunday night this annoyance continued well into the night. Will not be returning to this chain. "

"The place is an absolute joke for what I had to pay for it. Ice machines didn’t work. I had to go up and down floors looking for one that did there’s only two elevators that serviced the place and it has like 30 floors. Would never stay here again."

"Upon booking this hotel stated " parking available " however when checking in I was told parking is at independent parking lot 5 NYC blocks away which will be discounted however the receptionist didnt know what the discount was. When I drove to the lot on 50th st the road was closed due to road paving I then had to park at a lot 1 block away for 75 dollars.Upon checking out I informed the manager Pedro of the parking issue and asked him if i could be discounted something for the misleading parking situation and the high fee paid due to the closure of the lot due to paving. His answer was an emphatic NO stating they arent responsible for the lot they directed me to. In addition i was given a handicapped room on floor 7 facing to back of building terrible view and the breakfast was cold at 7am in the morning. I will never return or recommend this hotel"

"La gentillesse du personnel"

"Elevators acting up every day, staff was a bit disjointed, somewhat friendly sometimes not. Forced to pay for daily meals that weren’t that great to be honest."