Search Hotels Near West Lake, Hanoi

"Staff was extremely helpful, any nice to me. They spoke English well, which was a big plus for me. Included breakfast was good, I'll definitely stay there again!"

"This place is excellent. We have stayed in many places but this one is excellent. All staff members are very courteous and always willing to assist as needed. Alice at breakfast was very attentive and remembered my choices from the day before! Louis at the front desk at reception gave us a very heartfelt send off. We wish all the very best and thank you for your hospitality. "

"Very accommodating and attentive staff were always looking out for us. A dining room attendant noticed I had decided to have a drink outside and alerted me that the air quality was extremely poor and I should move inside."

"Cindy was the best x2!!! I would stay here again !!! "

"Yes"

"L'emplacement de l'hôtel est très proche des attractions de Hanoï. La chambre était grande avec un balcon. Le personnel était serviable."

"I stayed here on new year's eve. The room was large, clean and had everything i needed, even a washing machine, which was very useful. Great view o the lake from the balcony. Everyone at reception were super helpful, especially Alice, who was very attentive and she even gave me recommendations for my trip to Sapa."

"Quiet location; excellent and helpful staff; very clean"

"Excellent service. Had few issues at the start but the manager handled it so professionally. "