Search Hotels Near Imperial Citadel of Thang Long, Hanoi

"The hotel was great. But the staff, especially Maili, was very friendly and helpful. They took care of us like family. "

"Great and hospitable staff. Rooms are clean, comfortable, safe and quiet. Great breakfast. Fantastic location in the Old Quarter. "

"everyone was kind "

"Amazing stay! All the staff - from the front desk, spa, lobby, and breakfast - were extremely welcoming and helpful. The room is comfortable, clean, and relaxing. We had a great massage at the spa. The breakfast has many options with Vietnamese, Asian, and western foods - both for the buffet and a la carte options. Hotel is centrally located in the old quarter and walkable to food and main attractions. Would recommend to anyone visiting Hanoi ! "

"Avevamo originariamente prenotato 4 notti e siamo rimasti piacevolmente sorpresi dall'eccellente rapporto qualità-prezzo. La camera era spaziosa e confortevole, e la colazione era molto buona con orari flessibili — perfetta sia per chi si alza presto sia per chi ama dormire un po' di più. Viaggiamo regolarmente in Vietnam (è il paese d'origine di mia moglie), quindi abbiamo soggiornato in molti hotel in tutto il paese — ma questo si distingue davvero. Ciò che rende speciale questo hotel è, senza dubbio, il personale. Sono sempre sorridenti, parlano un ottimo inglese e sono genuinamente attenti. Quando ha iniziato a piovere, uno di loro ci ha subito portato degli ombrelli. Ci hanno aiutato a caricare i nostri bagagli nei taxi ogni volta che uscivamo, senza nemmeno doverlo chiedere. Abbiamo due bambini piccoli e sempre molte cose da trasportare, eppure il personale era sempre pronto a dare una mano prima ancora che potessimo pensare di chiedere. Abbiamo anche scoperto che il team è incredibilmente versatile — lavora alla reception, in cucina e aiuta anche nel servizio. Sono semplicemente persone meravigliose che ti fanno sentire davvero il benvenuto. Abbiamo finito per prolungare il nostro soggiorno e torneremo sicuramente in questo hotel ogni volta che verremo in Vietnam. Altamente consigliato!"

"We loved staying here. This was the start of our 2 week trip in Vietnam and we enjoyed this hotel so much that we changed our last night's accommodation so that we would return here before going home. The airport pick up was really good, and the communication super quick and efficient. The staff were sooooo nice. We also used the spa, which was excellent and the rooftop bar, which was beautiful. The location is perfect for the old quarter and the lake"

"Nice hotel "

"Decent breakfast with a different menu every day. Highly recommend trying the Pho-ga (Vietnamese Chicken Noodles) from their breakfast menu. Anna also helped us to arrange a car to pick us up from the Airport and also drop us off. She also helped us to book an incense village tour at the last notice and took great care of us. Love to come back with my family once again."

"Hotel staff is very kind, breakfast buffet is very good and dinner at Essence Restaurant was amazing! Beautiful and very confy hotel."