"The entire staff was wonderful. Rooms spacious and clean. The water pressure in the shower was perfect!"…""The entire staff was wonderful. Rooms spacious and clean. The water pressure in the shower was perfect!"WWW…"

Reviewed on 26 Dec 2020

"Simply fantastic"…""Simply fantastic"WWW…"

Reviewed on 20 Oct 2020

"コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。"…""コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。"WWW…"

Reviewed on 11 Jul 2020

"温泉が良かった。。"…""温泉が良かった。。"WWW…"

Reviewed on 6 Jan 2021

"The rooms are very nice, big and it’s nicely furnished. Staff are so kind, polite, helpful and friendly! The hotel is located at an Old Quarter of the City and it’s in great location where you can just walk to the lake, night market, restaurants and a lot to see around. Everything is amazing at this ..."…""The rooms are very nice, big and it’s nicely furnished. Staff are so kind, polite, helpful and friendly! The hotel is located at an Old Quarter of the City and it’s in great location where you can just walk to the lake, night market, restaurants and a lot to see around. Everything is amazing at this ..."WWW…"

Reviewed on 6 Jul 2020

"The staff was extremely polite and friendly. Had a bit of a problem with hot water, but was quickly resolved. Just want to thank all the staff for their help."…""The staff was extremely polite and friendly. Had a bit of a problem with hot water, but was quickly resolved. Just want to thank all the staff for their help."WWW…"

Reviewed on 14 Jan 2021

"Me & my wife had a great stay. Hotel staff is very nice and sweet. Very helpful and supportive. They helped in planning our day trip to Ninh Binh and it was wonderful. Breakfast is very nice too and since we were vegetarians they took care of it and ensured we get good sufficient options at the buffet. ..."…""Me & my wife had a great stay. Hotel staff is very nice and sweet. Very helpful and supportive. They helped in planning our day trip to Ninh Binh and it was wonderful. Breakfast is very nice too and since we were vegetarians they took care of it and ensured we get good sufficient options at the buffet. ..."WWW…"

Reviewed on 3 Feb 2020

"Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention"…""Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention"WWW…"

Reviewed on 11 Mar 2020

"Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city"…""Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city"WWW…"

Reviewed on 31 Dec 2019

"All equipments in bathroom are NOT good even at standard level !"…""All equipments in bathroom are NOT good even at standard level !"WWW…"

Reviewed on 29 May 2019

"It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the ..."…""It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the ..."WWW…"

Reviewed on 17 Jan 2020

"Staff is very hospitable and responsive to your needs."…""Staff is very hospitable and responsive to your needs."WWW…"

Reviewed on 4 Jan 2021

"Beautifully located and designed hotel with fine views over West Lake from every room. High standard, quick and efficient, from front office/reception to restaurants and room service. All staff are friendly, courteous, attentive and efficient. Nothing is too much trouble and one is always left with ..."…""Beautifully located and designed hotel with fine views over West Lake from every room. High standard, quick and efficient, from front office/reception to restaurants and room service. All staff are friendly, courteous, attentive and efficient. Nothing is too much trouble and one is always left with ..."WWW…"

Reviewed on 22 Jul 2020

"The staff was extremely friendly and helpful. Will recommend this hotel to all my friends."…""The staff was extremely friendly and helpful. Will recommend this hotel to all my friends."WWW…"

Reviewed on 16 Jan 2021

"Unique quirky hotel. Very comfortable rooms. Amazing laundry service. The staff were so welcoming and helpful especially Hanh the manager. She was so kind and went out of her way to arrange transport and a guide for our trip to Sapa. Thank you so much! I would love to stay here again."…""Unique quirky hotel. Very comfortable rooms. Amazing laundry service. The staff were so welcoming and helpful especially Hanh the manager. She was so kind and went out of her way to arrange transport and a guide for our trip to Sapa. Thank you so much! I would love to stay here again."WWW…"

Reviewed on 9 Jun 2019

"Good service, owner is kind and friendly. Clean, near the center. You can pick a bus from airport to Hanoi Gas Station directly (35k) to save money"…""Good service, owner is kind and friendly. Clean, near the center. You can pick a bus from airport to Hanoi Gas Station directly (35k) to save money"WWW…"

Reviewed on 28 Nov 2020

"オートロックの機械の調子がわるかったのか、カードを上手に当てないと鍵が開かなかった。（一度失敗すると5分ほど待たされる。）"…""オートロックの機械の調子がわるかったのか、カードを上手に当てないと鍵が開かなかった。（一度失敗すると5分ほど待たされる。）"WWW…"

Reviewed on 21 Jun 2019

"周辺の同じ価格帯のホテルと比べて部屋が広い。"…""周辺の同じ価格帯のホテルと比べて部屋が広い。"WWW…"

Reviewed on 3 Jan 2021