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Mercure Hai Phong

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Luxury
5.0 star property
9.2

Wonderful

Serene escape near vibrant Hai Phong

Elegant and modern, this property offers a serene escape near bustling Hai Phong. Enjoy comfortable beds, exceptional service, and a prime location for exploring the area.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹6,362
₹7,214 total
includes taxes & fees
6 Jun - 7 Jun
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About this property

Mercure Hai Phong

  • Luxury family-friendly hotel near Aeon mall lê chân hải phòng
  • Located close to VinWonders Vũ Yên, Mercure Hai Phong provides a poolside bar, a corner/local shop and shopping on-site. Treat yourself to a body treatment or a massage at Bloom Spa, the on-site spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • A computer station, luggage storage and a ballroom
  • Room features
  • All 233 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Daily housekeeping, desks and phones

Similar properties

Spa
Pullman Hai Phong Grand Hotel
Ngo Quyen
  • Spa
  • Parking included
  • Air-conditioning
  • Business services
9.8 out of 10, Exceptional, 87 reviews
The price is ₹9,143
₹10,368 total
includes taxes & fees
17 Jun - 18 Jun
Pullman Hai Phong Grand Hotel
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 340200 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Hai Phong have a pool?

Yes, this property has an outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Mercure Hai Phong?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hai Phong on 6 Jun 2026 start from ₹6,362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hai Phong?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Hai Phong?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hai Phong?

Checkout is at noon.

Does Mercure Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 356400 per vehicle applies.

Where is Mercure Hai Phong located?

Located near the airport, this family-friendly hotel is 1.7 mi (2.7 km) from Aeon mall lê chân hải phòng and 10.4 mi (16.7 km) from VinWonders Vũ Yên. Do Son Beach is 15.4 mi (24.8 km) away. Hai Phong Train Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 91 out of 130 reviews
Rating 8 - Good. 28 out of 130 reviews
Rating 6 - Okay. 9 out of 130 reviews
Rating 4 - Poor. 0 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

Reviews

Verified

10/10 Excellent

Jimmy Chuan Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good access and pool
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

justin

Liked: Staff & service
Staff weere
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jiantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic hotel
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hai Phong. Staff was very helpful and friendly.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in May 2024
Verified

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Leha

Liked: Amenities
people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Robert Viet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Haiphong

Our visit was great. Bed is comfortable, room is clean and in good size, shower and bathroom is nice. Seems modern. However, room has bad sound isolation. Could hear sound from room next door and hallway. Service both at check-in (5th floor) and first floor entry was great. Staff is friendly. Located on a busy and buzzling street. Plenty of outside local eating places nearby. Overall we had good stay, and could easily come back.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joanna Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Stayed 10 nights in Aug 2024
Verified

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice but too hot. Avoid in the summer.

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Teck Meng Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay experience.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and beautiful hotel
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and centrally

Everything was just great.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Srecko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel. It was near to where we needed to be in Hai Phong
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff. Good value.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Masoud

Liked: Staff & service
Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Serene

Liked: Cleanliness, staff & service, amenities
I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that the hotel was able to upgrade me due to false advertisement. The hotel is at its best. Beautiful view. Staff were all very nice and sweet.
Stayed 1 night in Aug 2018