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"The staff at the hotel are super friendly and helpful."

"Room cleaned and everything refreshed every day. Always came back to new water bottles, toothbrushes, combs, etc. Front desk staff were very welcoming, always greeting with a "Xin Chao". Breakfast was nice, with a decent array of options, though more limited for those with a vegetarian or halal diet (but still plenty to choose from). They also cooked you eggs to your taste on request, and I must say, they cooked them perfectly. "

"Very nice hotel..excellent service that makes it very special…best location.."

"Nice room friendly staff and great location "

"This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning. "

"Staff friendly and fast check in "

"Awesome hotel stay. The employees were absolutely top notch. Quiet location from the Old Quarter. We stayed two separate occasions within the same week and experience two different views <3. When we arrived back to the second part of the stay, our luggages were already in our room. Thanks to the staff for making our stay a fantastic one. "

"Staff, cleanliness , service, smiles, breakfast "

"Highly recommended- great location lovely helpful staff, comfortable clean rooms great value for money "

"Excellent hotel. Staff very helpful."

"Very nice services! Good accommodation with west lake view!"

"Clean Hotel Excellent staff."