Search Lakeside Hotels in Hanoi

"The hotel is not new but it is clean and has delicious breakfast, especially pho and eggs. The staff are the best thing and the reason I give it a high score. Jimmy and Sulli are extremely friendly and enthusiastic. Jimmy introduced me to all the points of interest on the map. He also introduced many quality tours at very good prices. Unfortunately, we had planned a long time in advance and had booked all the tours already."

"Located in the center of the Old Quarter of Hanoi makes it super convenient. Staff are beyond helpful to make your stay exceptional!!"

"The service from the staff were all exceptional. Daisy the Duty Manger on the day of my check out was excellent, helpful and very pleasant. "

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"My wife and I were greeted at the door, the customer service only increased from there. We were both pleasantly surprised with the hotel, the best place we stayed at by FAR! Would recommend to anyone that would listen, this hotel is great the property is well kept, the service is absolutely amazing, this hotel will do anything to meet and exceed your requests! 5 stars, 10/10, would definitely stay here again! "

"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites. "

"We had a great stay at Brilliant Hotel and Spa. The staff was fantastic, made us feel at home. Would definitely go back💯"

"Beautiful hotels great location"

"The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable."