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"We researched extensively about accomodation in Hanoi as it was our first visit there and the one constant that we found was how highly the guests rated Royal Palace hotel. On the strength of those recommendations we decided to try it for ourselves and it turned out to be a wise move. We spent 7 nights at Royal Palace and from there we explored Halong Bay and Sapa. The manager, Mr Jimmi got us a great deal on both of these tours and organised everything for us. He also gave us the best exchange rate on the Vietnamese Dong! The staff were great and made us feel right at home. They were very helpful with advice on where to eat and shop and anything else that we needed during our stay. We look forward to staying there again next year. "

"This is a really excellent hotel. Great facilities, great service, great location, lovely breakfast and value for money. Would not hesitate to stay again, indeed would be first choice on any return to Hanoi."

"Excellent hotel and staff, however, roads are closed in the Old Quarter Fri-Sun evenings which cause issues for taxi rides."

"First time to Hanoi. They handled taxi and laundry. No stress. "

"Loved it"

"Staff are nice and friendly"