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Great hotel in a great location. Ultra clean, larger than average rooms for NYC, close to subway links and lots of bars and restaurants. Great staff - my new favourite NYC hotel!

We had a lovely, comfortable stay at the San Carlos hotel. Excellent cleaning service

Absolutely beautiful hotel, room was spacious and clean. We only issue is you do not get a fridge or anything to make coffee these really would be a great addition to the room. There is a nice machine on each level. The room did also come with gowns and slippers and toiletries. I would definitely stay here again great location.

Fantastic size room, very comfortable. Great location on the strip. Only downside is how long it takes to walk to the room the place is so big :)

Excellent team flexible check in and great location. Room and hote immaculate

Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around. Our room (two double beds) was spacious, clean and comfortable. Staff were friendly and helpful. I would recommend and would definitely stay again.

Rooms spotless. Lots of breakfast places near. Carnegie cafe diner near for breakfast. Central Park walkable distance. Moma near by. Broadway walking distance.

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We had a wonderful stay at this hotel. A special mention goes to James, the manager, who was incredibly helpful, thoughtful, and made us feel very welcome throughout our stay. The hotel is also in a great location for Times Square, making it easy to explore the city and all the main attractions. It was also great to be able to help ourselves to coffee and snacks throughout the day, which was a lovely touch and much appreciated. Breakfast did get quite busy around 9:00 am, and the food options...

Good location

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Greta staff

My family of 4 stayed at the Elara between 19-23 May 2024 in the 1 Bedroom suite. The room was spacious with an excellent view of the Eiffel tower, Sphere and other well known landmarks in the area. A well maintained kitchen and washer/dryer made sure we were to manage our day-to-day requirements suitably. Connectivity to Miracle Mile shops as well as other notable landmarks in the area was an added plus. Had a great time on the whole at the Elara. Look forward to coming back some time soon.