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Staff was great. Location was great - transportation was accessible at a minimum of walking which was important for my 81 year old Mom. Great buffet too!
Was good to smoky in the casino and the a/c heater was loud
The property was decent and very nice. The room wasn't as good as we expected. There are no fridges and microwaves and very out dated. We checked for bed bugs to find out they didn't even have fitted sheets or covers on the mattress. Air system didn't work that well either. TV's very old school and ...
Liked that it was off the strip but close enough to get to places on the strip. Liked that it was fairly quiet and the rooms were large. Grounds were well kept. Food at the café wasn't that great. Didn't like the smoke.
I like this place just did not like the buffet price and very little seafood but it is listed on the menu. No show anymore just seems like it may start going down hill.
Hotel room was very clean but noise level was loud until about 2am
What a great hotel!! Used to stay here when it was the Hilton. Tried it when it was the HRH and it was horrible. The westgate is back to or better that the Hilton experience!
Fantastic Hotel!!!The staff was tbe best i have ever experienced. I travel alot but the Palazzo is the best of the best thanks again to the staff and the owner of this magnificent Hotel
great customer service, clean rooms and felt very safe due to only people staying at the hotel had key card to open main door to rooms.