Tancah Waterpark Holidays

The resort was nice. The rooms were not updated and the pool really needs to be retiled. It’s not accesible for people with disabilities or older people as there are tons of steps and stairs that aren’t too noticeable sometimes and they have very slippery types of flooring. They aren’t very welcoming upon reception, but other staff are really nice. Time share people are setup right in front of elevators so they can stalk you every time you go to your room. The resort also needs more and bigger elevators. However, the food at the restaurants are amazing! We ate dinner at Cocoa twice! You use the app to make dinner reservations, but many restaurants are also open for breakfast and lunch and you don’t need a reservation then. I love how you have many options because of the attached sister hotel next door. The shows at night were wonderful as well. The Mexico show was beautiful as well as the Afro acrobats and fire show. Being that it’s sargassum season, it was nice to have that clean beach area that was shallow with minimum waves. The resort is also next to the Xcaret Ferry so we were able to walk there and catch the ferry to spend a day in Isla Mujeres and then walk back. There is pharmacy, a store, and a taco place right across which was handy. The public transportation bus stop is nearby as well which helped us visit other beaches in Cancun one day as well. The resort also has a great coffee shop includedIt was a great resort catering to families. Not a crazy party resort.

Staying here was fun! A lot of events happen everyday at the pool. The food in the buffet wasn't the best and the area was HOT!

First time visitors, found many options for either a chill holiday or all-out party, staff very engaging and friendly, surprisingly good food for an all-inclusive.

It was my son birthday and he got experience something new and different and he loved the pool the most

We really enjoyed our 3 night stay at live aqua. The staff were all amazing and always willing to go above and beyond. We stayed in a king ocean front in the Aqua Club. Which I highly recommend. Loved that it was adults only and all inclusive. One steakhouse was not included and I’m sure it has delicious food but we enjoyed all the other restaurants so much that we never made it to that one. Guillermo, A bartender in the Aqua lounge was absolutely amazing and made our trip even better with his smile, kindness and knowledge of the property and surrounding areas.

We had a great time. Everything was great. Only bad thing is the seaweed. We were unable to get in the sea. But the pools were great.

We really enjoyed our 3 night stay at live aqua. The staff were all amazing and always willing to go above and beyond. We stayed in a king ocean front in the Aqua Club. Which I highly recommend. Loved that it was adults only and all inclusive. One steakhouse was not included and I’m sure it has delicious food but we enjoyed all the other restaurants so much that we never made it to that one. Guillermo, A bartender in the Aqua lounge was absolutely amazing and made our trip even better with his smile, kindness and knowledge of the property and surrounding areas.

The best hotel I recommend 💯