Very nice all the way around and subway stops right at back door giving you convenient access to all of NYC!
The hotel itself is elegant and comfortable, but the staff is what makes this hotel unique. They were wonderful, understanding and super accommodating. At the check in front desk is a young man named David Finch who solves problems I had getting excess baggage handled, and the bell staff were incredibly ...
The location of the hotel is second to none. The Canal street subway exit is right outside the front door.
Costumer service is very good , I would go back again
The service was superb! We had an excellent greeting by Cindy, Alex, Nicholas and May! They gave us great recommendations for exploring the city and gave us wine on the house. The beds were very comfortable and the bathroom was beautiful and clean. It was also very quiet. Would definitely ...
The location was perfect to visit family and see the World Trade Center. The hospitality was also excellent. My only complaint was about their new shower. There was no way to adjust the water without being inside the shower.
Within walking distance to the Lyceum Theatre and Times Square. There was no efficient way to get from JFK to the hotel.
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