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"Very pleasant stay! This is such a find on the lower east side and I’d definitely stay here again. The rooms are small but well designed. The staff at the front is great and helpful. The location is super convenient. If you want a clean and safe place to stay with good access to lower manhattan, I recommend the Ridge. "

"All good"

"Great location, room wasn't as advertised in pictures hotel staff did not offer to let us switch to a different room"

"All the major characteristics were excellent or very good. Restaurant was especially convenient and reasonably priced. Staff friendly and welcoming, especially my maid who made a point of cleaning my room during the hour I spent at breakfast. And, you can’t beat the midtown Manhattan location, particularly if you’re traveling by train."

"hated all the black walls and curtains. the place is run down and needs work."

"Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again."

"Room was nice and clean and loved having the private terrace but there was no amenities at all in the room…no mini bar, no glassware, no snacks, no robes; why was I charged a $30 amenity fee when checking in?? For the price, I expect more. Won’t be going back…I’d rather spend more money and stay at Nine Orchard a couple blocks away. "

"Had no laundry, very clean, noise insulation is bad so use airplugs. The room is like a hotel in all other aspects, so daily room service etc"

"No coffee machine in the room, very low amenities only body wash and shampoo from a fixed bottle. This hotel used to be the Mondrian and now it is a very low cost hotel at the same prices of the Mondrian. The coffee downstairs is $8 for a machine version, there is no breakfast available on weekends only brunch starting at 9am. At that price point there are many hotels with better facilities. amenities and experience."