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Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate...

We recently stayed at Pacha Tulum Boutique Hotel and had an absolutely fantastic experience. From the moment We arrived, the reception service was exceptional, Rodriguez went above and beyond to ensure that our check-in process was welcoming and informative. We received numerous complimentary drinks on arrival and throughout. Throughout our stay, the level of assistance provided by the hotel staff were unparalleled. Whether I needed recommendations for local attractions or assistance with any...

This ins a truly unique hotel. Three private cabañas in a beautifully landscaped setting. It has all been sensitively done by the owners. Our room was so clean with a lovely shower, fresh towels, comfy beds. It is what you would term rustic, but don't let that fool you into thinking it wasn't a bit of luxury! Adone is a marvellous host, really friendly and knowledgeable about the sights to visit in the surrounding areas, especially avoiding the tourist traps, and promoting the more eco-friendly...