Punta Sam Hotels from ₹10,597

"The resort overall was very clean and everyone was kind and welcoming. Pools were clean and the food was pretty good as well. Only complaint was service in the morning it was hard to flag a waiter down for some water or a drink - other than that we were very pleased with our stay at Villa del Palmar"

"We were in a swim up suite and enjoyed the privacy and tranquility 10+"

"Absolutely fabulous. Excellence in every category. Food, service, room and beach. Do not hesitate to stay here. The finest resort we ever experienced."

"Amazing "

"Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!"

"Helpful staff and kind, but not anticipating your needs in a way that would exemplify excellent resort service. Some conflicting information when questions were asked related to dietary restrictions with dining - concierge gave different/unclear answers than the food & beverage director who ultimately had the correct information. The property does have halal chicken supplied throughout the resort which was a huge deciding factor for us choosing this resort/line. The kitchens will even cook food on separate surfaces to avoid contamination; however, the waiters and resort staff+concierge were not educated on this, and it must be coordinated through the F&B director at the beginning of your stay or prior to your stay (through hone or email - highly recommend getting commitments in writing). Cannot be marketed as halal resort due to mixed meats, but the chicken sourced is halal certified and certification can be provided upon request. this information is relevant as of our stay in April 2026 in case they change providers in future - always good to check prior to your stay. Resort layout 10/10 - isolated areas for whatever experience you're looking for (party vs. family or both!) - kids club was a great experience for our 3 year old. Many kids clubs in cancun resorts start at age four so having a 3.5 year old, the min. age being 3 here was a deciding factor for us. Activities daily that we enjoyed participating in. Overall plan to return in future!!"

"The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children"

"The food at every restaurant including the Cafe was incredible, by far the best food at any all inclusive I've stayed at Staff were super friendly, helpful and accommodating. Pools and beach were great. Only knock was mini bar replenishment, arrived Thursday and had a few beverages out of it and after multiple requests it was finally replenished Saturday."

"Everything is good on that place , food , people , pool , the way they treat you is good love it . I will be coming back for sure thanks"