Punta Sam Trip

Kitchen should have more utensils and they should provide light blankets.

Great location. Good views. Bar area needs help to improve atmosphere.

The pools.. there is substantially no lounge chairs by the pools, and the number of chairs available on the beach is not nearly enough for the number of guests. I’ve never been to a Cancún resort where the pool was really unusable for sunning. Thus was the first one. The food.. it wasn’t very good. Maybe nothing was seasoned very well? And the restaurants were very difficult to reserve.

Breakfast was always fresh and delicious, beach view was amazing, staff incredible, room was comfortable and clean.

Place is gigantic. Not big, gigantic. Property is well maintained. Waterpark, pools, bowling alley, and mini golf all a hit with the kids. The food for being an inclusive was pretty good. Only bad meal was the grand buffet for dinner. However, their breakfast is excellent. Beach is terrible. It’s so bad you don’t even want to go on at all. We were there for five days and did not spend any time on the beach and we are beach people. Also I felt it was understaffed. Could be because of the size or because of the week we were there.